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About: When developing apps, we do our utmost so that they look great, are easy to use and, of course,
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Headquarters: Sheridan, Wyoming, United States.



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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: info@kraftwerk9.com

Website: 🌍 Visit Remote Control Website

Privacy Policy: https://kraftwerk9.com/privacy/

Developer: Kraftwerk 9 Inc.


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4 Most reported problems 😔💔

4.5 out of 5
John H Drye
2021-02-06

This roku app is a joke. It took my money and now nothing

Beating a dead horse

2022-05-04

by Kjonz99999

This app works fine. Functionally it is what I needed out of a remote app. The only reason I needed this app was I have found myself with two Roku TVs and 0 remotes. TVs I paid several hundred dollars for, so you’d think Roku would have gotten their money out of me? Right? Wrong. I go to use this app and as soon as I press a function, an ad plays, preventing me from use of the remote until a 4 minute clash of clans ad stops playing. Infuriated I looked into turning the ads off, and I find I have to give Roku MORE MONEY, for the already expensive TVs I have. Hear me out Roku, I will NEVER give your company another penny! This is complete asinine, a monopoly over my home television experience. You all should be ashamed, and to all reading this, if at all possible return your Roku TV, and do not support this money hungry greedy company with no care for their consumers.

DO NOT SUBSCRIBE TO ANYTHING!

2022-05-11

by - A Little Life Lesson

I don’t even remember subscribing to this app. In fact I don’t even have it anymore and haven’t for MONTHS and it been charging my card EVERY week! I had no idea until this morning, I just so happened to check my subscriptions and see all the transactions! I would have never know and this app would have been charging my card for who knows how long! It said I purchased a dollar plan for every week but they have taken $5 out of my account at lest 12 times this year! HOW DOES THAT WORK?? If a plan is a dollar a week how do you need up charging five dollars? i HAD NO CLUE! Like I said! I had the app for a week to use on my aunts Tv while I stayed at her house. I DO NOT RECOMMEND THIS APP! This is why you check your subscriptions! I WANT MY MONEY BACK!

grr

2022-05-18

by RubyyMarie

The fact that you cannot press buttons more than a few times before an ad place is flat out ridiculous. And it almost always seems like when you need to use the remote right then and there and add please and then you missed your opportunity to be able to use the remote. sometimes an ad will play and you won’t be able to exit out of it until it has fully ran through, or you have to fully exit out of the app and turn it back on to be able to actually use it. The fact that the ads on here are so much make it to where you can hardly use a remote. I am glad that this is not the actual Roku remote if you keep looking you’ll be able to find the Roku companies version of the app and it is 10 times better I promise.


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