Contact Rokie Support

by Cooker52

This app offers a paid version for an imitation of the actual Roku app. If you need to replace your remote, skip this app and download the official Roku app where they off you the same features for free.

Rokie advertises itself as a free remote control for Roku TVs, when in reality they show you 2-3 ads for every 10 button clicks. I could not load a Netflix show without watching 6 ads. The app offers you an option to pay away the ads, however they practically force you to make the purchase in order to actually use the app. If the app stated that it would have blocking ads, it wouldn’t be as bad, but the app advertises itself as “free” when it blocks your phone screen with an ad as your are pressing the control buttons, effectively forcing you to visit the ad. All to prey on people looking for a remote control replacement when a free, more feature full, and more user friendly app is available and officially supported by Roku (the Roku app).

by Meeshy13

I lost my Roki remote so I was really hoping I could use this so I don’t have to replace the ridiculously expensive remote. When I open the app it shows my device and that it’s connecting and then it disappears and I just see a blank screen with a loading symbol at the top right of my screen. The tv and phone are connected to the same WiFi, so I can’t seem to tighten out the issue and when I tried looking up how to fix this on the Roku support page all the suggestions are involving the app which doesn't work. I’ve tried on multiple devices and have the same issue. It worked for a day or so no issues and now suddenly I’ll be in the middle of watching something and the app no longer works so I can’t pause or play the next episode on Netflix and the worst part is I can’t even select the input to go to my cable.

by GCosgrave

Everything about this device and this app is pure trash. First of all the device is inexcusable slow and laggy, crashing and freezing often. At first I tried to use the remote that came with the device but it wouldn’t stay connected for more than 30 seconds. So I shelved it for a while, thinking the remote was the issue. Then recently I learned about the remote app, and I was stoked! Maybe I’ll actually get to use this thing. But I quickly realized all of the issues I was having were hardwired into the DNA of this piece of trash. Still slow, laggy, unresponsive, and prone to crashing.

And the kicker? THIS APP HAS ADS. The audacity you people have to put ads on a remote control, and then ASK ME TO PAY TO REMOVE THEM is unbelievable.

In conclusion, everything about Roku is a dumpster fire and whoever’s in charge should be exiled to the forbidden land. Thanks for coming to my Ted Talk.