Yandex Navi app not working? crashes or has problems?

Yandex Navi Status

Published by Yandex LLC on 2023-11-21

Yandex.Navi is a full-featured GPS navigation app.

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Common dislikes about Yandex Navi app

- App frequently requires phone to be reconnected to cable in car on start-up

- North always up feature only works on phone, not in car

- Unable to find nearest gas stations along route, even if visible on map

- Difficulty finding basic grocery store chains, such as Walmart

- Navigation to locations can be unreliable

- Language settings can be inconsistent

- Subscription may not be worth the inconvenience compared to other map apps, such as Apple Maps.

Have a Problem with Yandex Navi – navigation, maps? Report Issue

Common Yandex Navi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Yandex Navi app on iOS and Android devices. Solve all Yandex Navi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Yandex Navi iPhone Issues and Solutions

Yandex Navi iOS app crashes, not working, errors
Yandex Navi iOS app network issues
Yandex Navi on iOS has black/white screen

Yandex Navi Android App Issues and Solutions

Yandex Navi has errors/crashing/not working
Yandex Navi server network connectivity issues
Yandex Navi has black screen

Yandex Navi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Yandex Navi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Yandex Navi app crashes or not working on Iphone (iOS):

Close and restart the Yandex Navi app on iPhone
Update Yandex Navi app to the Latest Version for iOS
Uninstall and reinstall Yandex Navi iPhone app
Update your iPhone to the latest iOS version

Fix Yandex Navi on iPhone unable to connect to server/internet connection issues::

To resolve Yandex Navi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Yandex Navi black/white screen (blank screen) on iPhone:

Follow the Yandex Navi iOS app troubleshooting guide Here →

Yandex Navi Android App Issues and Solutions

Fix Yandex Navi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Yandex Navi app issues:

Force Stop the Yandex Navi App
1. On android, goto "Settings" » click Yandex Navi app. » click "Force Stop".

Update Yandex Navi to the latest version on PlayStore

Clear Yandex Navi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Yandex Navi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Yandex Navi.

Fix Yandex Navi unable to contact server/ Yandex Navi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Yandex Navi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Yandex Navi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Yandex Navi on android.

Solve Yandex Navi black/white screens issue on Android:

Follow the Yandex Navi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yandex LLC, developers of Yandex Navi.

Verified email

Contact e-Mail: [email protected]

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Developer: Yandex Apps

E-Mail: [email protected]

Website: Visit Yandex Navi Website

72.73% Contact Match

Developer: Yandex Apps

E-Mail: [email protected]

Website: Visit Yandex Apps Website

About this app

Please contact app-navigator@support. yandex. share your feedback about YandexNavi or receive customer support. *Continued use of GPS running in the background can dramatically decrease battery life. Navi to reduce driving stress, improve city navigation, and protect yourself from risks on your route. Yandex. Navi will guide you to your destinations in Russia, Belarus, Kazakhstan, Ukraine, Turkey, and France. Join millions of drivers using Yandex. Navi is a full-featured GPS navigation app. Yandex.