Contact DaySmart Spa Software Support
Company Name: DaySmart Software, LLC
About: DaySmart Spa, formerly Orchid, is a powerful scheduling and business management
app specifically designed for any size spa, makeup clinic, or wellness studio.
This booking app is designed for any size business whether you manage employees,
independent contractors, or a business all your own.
DaySmart Spa Software Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of DaySmart Software, LLC
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit DaySmart Spa Software Website
Privacy Policy: https://www.daysmart.com/spa/privacy-policy/
Developer: DaySmart
Can I trust DaySmart Spa Software app?
Protect your data and wallet. We investigate the developer's website (Support.daysmartspa.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Horrible
by Nightmare On DaySmart St.
I have so many issues with this software so I will write a separate review for each one.
For the first review, I will tell you I canceled my account in May/June 2024. In August 2024 they decided I didn't contact the merchant separately to cancel my account so they decided to charge me $40 a month No after I canceled. . Coincidentally, the phone number they provide listed on the bank statement charge was not even a valid number... even my bank rep couldn't identify who the charges were from!!
Finally, in February, someone was able to assist me at the bank, which prompted them to call me. They are telling me that I never specifically told DaySmart's so called 'partner' at Fiserv/CardConnect that i had an open merchant account that I wished to be canceled....?
I was instructed by Daysmart's staff the process to close my account which I completed 'as instructed' online.
Now I am being told that there's another step that should have been completed ...??? Why do they have customer support if they are not going to provide customer "accurate" information .
I am now being advised of my oversight???
I am taking a hit of almost $300 for their customer support lack of direction. Maybe they need to look at their own oversights..?
This has been a nightmare that just never ends !! Please... if you want a professional company that provides accurate tools and knowledgeable support this is not going to be the right fit for you .
Do NOT RECOMMEND
by Itsmerian
These people are incompetent frauds and I highly suggest to not deal with this basic, dated software. Please Google real reviews and pay attention. The software lacks basic functions, it lags, and it continuously kicks you off or prompts you to sign in from a desktop to do the most simplest things that should be able to be done from the App.
Not worth the headache or the money
by VixenLeann
Customer service is horrible! They have very long wait times- Usually greater than 30 minutes. If you are having an emergency no one is ever available. Since upgrading to the new version we've had so many problems, so much incompatibility. And now we have a monthly service charge of $9./smartphone just to allow all of our staff to see their schedules! A $59 a month customer service charge! So you pay $59 a month to be left on hold! I do not recommend this system to anyone! After spending thousands of dollars just to upgrade (a MANDATORY upgrade!) we are looking at other software to change to.
Have a Problem with DaySmart Spa Software? Report Issue
Why should I report an Issue with DaySmart Spa Software?
- Pulling issues faced by users like you is a good way to draw attention of DaySmart Spa Software to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DaySmart Spa Software customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DaySmart Spa Software.
