Contact Shutterstock - Stock Photos

Contact Shutterstock Support

Published by on 2023-06-14

About: The best way to discover and purchase royalty-free images and videos on your
mobile device. Browse over 310 million high-quality stock photos, illustrations,
vectors, and videos from one of the world’s largest subscription-based stock
library.



How to Contact Shutterstock Customer Service/Support

Shutterstock - Stock Photos Contact Information

Listed below are our top recommendations on how to get in contact with Shutterstock - Stock Photos. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Shutterstock - Stock Photos. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Shutterstock Inc.



61.54% Contact Match

Developer: Shutterstock Inc.

E-Mail: [email protected]

Website: Visit Shutterstock Website

66.67% Contact Match

Developer: Shutterstock Inc.

E-Mail: [email protected]

Website: Visit Shutterstock Inc. Website



More Matches

Get Pricing Info for Shutterstock
Contact Shutterstock! Or Contact Support
Need help using Shutterstock? Try their Help Center now!
Shutterstock in the News!


Social Support and Contacts

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Reported Issues: 5 Comments

4.8 out of 5

By Susan Bock

11 months ago

Last night I signed up for the 29.00 option. Then I needed more images so I signed up for the 49.00 option. In my bank account there are those two charges, PLUS one for 41.00. I need that refunded, and hopefully the 29.00, since I signed onto the 49.00 within minutes. It is terribly frustrating not to find a phone number! Please help me with this.

By Meera

2 years ago

I canceled my trial period within in week of trial subscription. Subscription date 13. 9. 2021 But it seems that they have deducted one month subcription fee today i.e. 1.12.2021 How can i get refund

By Bc2socal


You pay hardworking professional photographers a couple cents??

A couple cents for hard work, uploading, a trained eye, a lifetime of education, tens of thousands of dollars in equipment that constantly needs to be updated and maintained, countless hours of editing, uploading, keywords, categorizing, and descriptions. Someone in this equation is very very greedy and taking what little bit of food in the best of times could be bought with the already low prices you paid out only to be slashed by 60% or more.. There is a big movement with all the photographers to contact all the photo buyers to explain our position of how we are being taken advantage of.. I have 15 years experience and over 3000 pictures on Shutterstock, thousand of hours spent getting my pictures on Shutterstock and I would have made more money today picking up a bottle off the road and getting the deposit on it.



By WalterEgo1978


Greed, shameless

This is a company that is taking in free content that they put zero money or effort into creating, editing, keywording, etc. and is now giving themselves a raise to an 85% commission. This leaves a pittance of 15% for the creators. The shutterstock head office is located in lavish, opulent space the Empire State Building, among the most expensive real estate in the planet. The new ceo is pulling in over a million a year in salary and bonuses. What they are doing to the longtime, loyal contributors that have come to rely on the income generated from years of hard work is inexcusable and they should be ashamed of themselves. Please consider Adobe, Alamy or Pond5 for your stock media purchases. They are the more “fair trade” of the options out there and you will be supporting the independent artists that need it, now more than ever. Thank you.



By vivi🖤


CHARGED me after I cancelled half a month in advance

I make a lot of stickers for scrapbooking so I looked into different sites to see where was the best to get free sticker sheets, I used my 10 free images but I found myself not being too fond of my selection so I cancelled my subscription about two weeks before it ended and got renewed. AUTO RENEW was OFF. Yet a couple days before I ended I was still charged for it. I had to call customer support and they told me it was a charge for the upcoming month, why would they charge me DAYS early if I had already turned off auto renewal??? The rep even agreed that It was good I called when I did but why would they even try to charge you i was so annoyed and it made me not even want to try out this platform in the future.




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  1. Pulling issues faced by users like you is a good way to draw attention of Shutterstock - Stock Photos to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Shutterstock - Stock Photos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shutterstock - Stock Photos.


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