Contact Ref Tools

Contact Ref Tools Support


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About: Get the guidance, support, information, and tools you need—on the job and in
the field. Ref Tools is a free, powerful app that contains essential tools every
HVACR technician needs in their digital toolbelt.


 
  2026-01-30

Ref Tools Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Ref Tools Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Danfoss A/S



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Ref Tools Website

Privacy Policy: https://www.danfoss.com/en/terms/privacy

Developer: Danfoss A/S





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Protect your data and wallet. We investigate the developer's website (Danfoss.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.8 out of 5

New release no longer opens

2025-02-18

by Pelliper

Since the recent release, when I open the app, it immediately shuts off. No longer usable. Is it because it now requires most recent iOS? I have 15.6.1 on iPhone 8.

Stuck on R134a

2025-02-19

by Sbulosky

Might need an update for current iOS. I can’t change refrigerant from R134a.

v. 6.4.0 crashes

2025-02-20

by ARGOUA

It crashes on iOS12.1.4, iPhone 8 Plus.




Have a Problem with Ref Tools? Report Issue




Why should I report an Issue with Ref Tools?

  1. Pulling issues faced by users like you is a good way to draw attention of Ref Tools to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ref Tools customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ref Tools.


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