CodeRED Mobile Alert Reviews

As far as I can tell, most of the features of CodeRED are great and the performance seems satisfactory in most areas. It’s not perfect, however. The satellite and RADAR map overlays do not happen, only the street map. I find this totally unacceptable and cannot believe that something like that could be missed in testing. One nice thing about the street map’ though, is that if you go into your account on a computer, you can actually correct where your location is pinpointed.

My logging in experience was confusing. First everything was fine, then my credentials were rejected. It turns out that there are two login addresses, apparently for two different parts of the outfit, which is not made clear, is counterintuitive, and, in my opinion, is rather stupid. Getting everything set-up and verified took some persistence, but I managed to do it without turning to Support.

About them: I used the provided link in CodeRED settings to tell them about the map problems. My message never reached them, because the server rejected their address. Sounds a bit shady.

So, this community alert network that the emergency services of the county that I live in wanted me to sign up with, because we are being surrounded by wildfires, and which, supposedly, millions of people are relying on, doesn’t make sure their app works, doesn’t make it easy to sign up, and may not be on the up-and-up. You’d think they’re in office.

I downloaded CodeRED after it was recommended by my county. I travel all around the country and thought it would be a good tool for me because often I am in places that I am not familiar with. The alerts seem to come through late in the map overlays especially the radar is so jumpy it doesn’t match up with what other radar apps are showing. I like the concept and I hope that the creators will do work to make this a better app. It seems like a great idea but as of right now this version is not working for me.

My city & county use this app to communicate information and when the recent Marshall Fire threatened my community I promptly signed up on the website. I then discovered CodeRED, downloaded it and tried to sign in. However, the login I created on the website didn’t work. I tried a password reset, which didn’t work, then contacted their support. A week later I still haven’t received a response.

I have received an alert on my phone so that part works. However, you can’t immediately see what the alert is and are prompted to open CodeRED and login. You can continue to CodeRED without logging in and as long as you are using location services you can see the alerts in your area so at least you can use it.

CodeRED design is very rudimentary. Compare it to any other app that uses a map to convey information close to your location, such as travel booking apps, and it is crude. It is not easy to use and communicates only the essential information.

Overall CodeRED does work but there is clearly a disconnect between their online system and CodeRED . Not being able to login is irritating but not getting a response from customer service is unforgivable, especially considering this is an emergency alert app.

So I downloaded and PAID for the this app app my county recommended and linked on it’s site. It’s a TOTAL waste of money. It doesn’t allow access to the acct I have created through the county which is their THIS program but online. I had to create/register a NEW account just to find out the two are incompatible. It ALSO has no way to access the 57 alerts it has listed nor the message option on the program to read updates. WHAT A WASTE!!

It is the most useless app I’ve ever downloaded AND I paid for it!!!

I’m very disappointed with CodeRED and even more disgusted that it was recommended for public use when it’s not even compatible with the account I registered with the online version of CodeRED.

I want my wasted money back from this download.

I don’t know what to do and am so enraged that I spent money on something that does nothing AND required I Pay annually to have more of NOTHING!!

This program is incompatible, incompetent, useless, costly, time wasting, space/memory wasting, a hack to take your funds, disappointing, enraging, nothing like what it claims, lacking in features/operation, A SCAM!!!

Wish I could give it NO STARS!!!

I’ll delete this and stop leaving negative reviews as soon as I get back my funds wasted here!!!

Ok I would feel more confident in CodeRED if settings worked correctly. I selected the Yelper alert sound and I received an alert using the “grating” Bell sound for a flash flood alert. I checked & it was still on Yelper the whole time. Now this sounds like a minor complaint but we just had a 16.5 billion disaster here and it would be good to be able to select a sound that allows you to remain calm and doesn’t get your heart racing & blood pressure up again=-0 Just my 2 cents. PS... a warning is definitely better than no warning so please just make sure CodeRED settings work, Thanks

I’ve had CodeRED for years for wildfire evacs, I set my personal radius to 25 miles because fires can move fast. This year though, this app hasn’t alerted me even once to fires in my area! I checked my settings, emailed them twice and no help. The alerts sometimes don’t even show up on the map even though the count is in the corner. Like 204 active alerts but you zoom out and nothing is there. Other people have gotten this app alerts for the River Fire but I haven’t! So frustrating!

Our county moved to this program a few years ago. This system works well, when it works which is extremely rarely. I have discovered that I have to remove CodeRED and reinstall it once or twice a week for it to work properly. I was told I needed to choose not to delete old alerts during emergencies, so now I have 100’s of alerts that are old and no new alerts, which there should be. CodeRED and system is extremely unreliable and a waste of time. I strongly discourage any emergency service to switch to this or anyone in the public to rely on it to consistently notify you in case of an emergency.

So apparently there are over 300 alerts in my area. Can’t read any of them. Not one. I signed up thinking I could get notifications on the boil water notice that’s currently happening in my county. Nope, not happening! And yes, a rep from the county’s watershed department said I could get them through CodeRED . Went through the whole sign up process for nothing! If the developer isn’t going to take the time to keep CodeRED up and running properly, then just take it down. And the developer has the nerve to charge for weather updates! Seriously?! I doubt any updates would come through even if I did choose to pay for it. 🙄

I downloaded CodeRED and while it was downloading I read some of the comments. When I signed up for CodeRED, I was not told that I would have to pay a fee to use it. While $0.99 per year isn’t that much, the Entity should let you know that you are going to be charged to use CodeRED. If that was done, then I might not have deleted it as soon as it downloaded. I know some cities pay the $0.99 so that you are better protected. Wonder why they all don’t do it??? It’s all about the money, not your life, and that is a real shame!!!!

Absolutely GARBAGE to charge people to know if they’re about to be blow away! There was a tornado siren going off and I didn’t know what was going on (I’m originally from South Florida -so not used to tornados- I didn’t know about the sirens UNTIL TONIGHT) because I couldn’t see the alerts without paying. It took me 15 minutes to scroll through social media to figure out what the sirens were about. Had CodeRED functioned like it was supposed to -allowing me to see alerts in my area- I would have been able to get the information I so desperately needed instead of fumbling around like an idiot trying to figure out what to do.

I almost forgot I had CodeRED installed until there was a tornado warning issued for my house an hour ago. I received the this app notification a solid 2 mins before any of the 4 other weather apps I have installed. And 15 mins before I got my Seminole County Alert. Not sure what the county is using but 15 mins is too long during a tornado warning.

The concept is a good one, but the definition of ‘emergency’ is poorly thought out. The two alerts I’ve received (with a jarring ‘red alert’ sound) did not apply to my area, and were not remotely emergencies.
The last one I got was a notice that a *private road in another town* had not been maintained well enough for the town to plow it...how would that apply to me, or anyone not living on that road?
Perhaps I’ll try it again if the signal-to-noise ratio improves.

I have had CodeRED for years and always provides me with updated information, especially when I travel. Being able to use the mapping interface for my specific area gives peace of mind and also lets me stay up to date with family members who are out of state

I signed up for the service through my local Emergency Management Office. They subscribed our whole county to this app. I have an account through them but CodeRED is not connected to the local this app registration. Why would anyone use two “accounts” for one service. Interestingly though, the competitor service, Everbridge, in adjacent counties does link local registration to their app.

Keep up with the competition or you’ll lose market share!

I just want to know if I need to not park in the street because of a snow “emergency”, even if I’m away from home. You can’t really do this. You can enroll online for both SMS and phone calls, but I only want SMS. And with CodeRED you can do a radius alert, but that catches everything within that radius. If I’m away from home I get the wrong alerts. If I’m at home, I get alerts for stuff of no relevance.

Oh, I just noticed my town has a winter parking ban listed as “Community” while the next town over has the exact same ban listed as “Emergency”. Um...

P.s. app crashes with ease

this app is excellent for getting vital information when I am at home or traveling. I didn’t have tv service while camping but CodeRED let me know when my family needed to take cover during severe weather. Thanks for always keeping me informed about critical info.

There is no specific option just for wildfires like there are for floods, hurricanes or tornadoes. And I can’t actually see the emergency symbols to read the information on my Apple phone. I have tried deleting, reloading, changing the settings, and updating my phone but the symbols just won’t load. This is incredibly frustrating during a time of emergency and trying to track evacuations statuses!! this app needs to do better if they are providing an emergency service.

Downloaded CodeRED per my county’s emergency response team suggestion (and linked on their website) thinking I could get updated fire info since we have a ton of wildfires in the area. And sure, I did... for about an hour last night. Nothing since. Nothing in Oregon, CA or WA. I have “188 local alerts,” but nothing to read or click on.

When in a genuine state of crisis or emergency, this is NOT CodeRED TO USE. Freaking ridiculous that it’s even been suggested as a resource.

This is a great app that provides me with general and emergency notifications no matter where I am located. Whether I am in my home town or if I am traveling for work I can receive important information. Highly recommend downloading CodeRED so you are always in the know!

They need to work the bugs out I have had 4 active alerts since I started CodeRED (I’d say 30 min so far) and I cannot see any alerts…none…and when I started CodeRED it was 72, now since I got through this review it is at 78?
If there is 78 active alerts it would be peachy to be able to see what an active alert is trying to tell me, I haven’t seen the pay version of CodeRED yet but won’t be going anywhere near it if this is what CodeRED generates

Whoever designed CodeRED did not take into account the design of iPhones. The controls are so far in the corners of every screen that they cannot be used effectively. Almost makes CodeRED useless. Since the update so in frequently, I suspect this is not an app that gets much attention. Too bad.

When I open CodeRED and see 80+ “active alerts” but none of them actually apply to me it’s frustrating. CodeRED is overly alarmist and won’t show you details of active alerts either. Instead you have to expand out to see if alerts are occurring where you plan on going, click on them and then see details. It makes it frustrating to use.

I created my account originally through the website using my Facebook login. Then when I switched to CodeRED CodeRED does not let you login using your Facebook. I’m sure you can login using your email which is gleaned from the Facebook login but that’s not the point. Why allow you to sign up with your Facebook but then not to login after that using your Facebook? Ugh.

I rely on the this app Mobile Alert App when I am traveling to receive important notifications. Recently I was in MA and received a Flood warning! Without CodeRED, my safety could’ve been in danger while traveling on the road. Thank you this app!!

Signed up days ago and went and personalized the settings.
Says each day a different number of alerts but no way to see what they are. Checked my phone number, everything is all correct in CodeRED . Just doesn’t seem to let you see anything but a map and no way to open the alerts up to view.

We had a major storm here last night. Zero notifications from CodeRED! 65 mile per hour winds, hail and rain. If it hadn’t been for another app that I had, we would have been caught in the storm while outside instead of safe in a sheltered area. Our city went to notifications from CodeRED only! At this time it was the WORST decision someone has made! If you could give less than a 1 star I would.

I gave CodeRED my address but it won’t even give me the option of just defaulting to what’s in that area. Instead, I get the smug “we don’t know where you are because you won’t turn on location services” message, as if I don’t know you could just used my address.