NHL Reviews

NHL Reviews

Published by on 2021-05-11

The official NHL® app is your one-stop-shop for ALL things hockey. From dekes
and dangles, to overtime winners and cellys, to news, scores, stats, tickets,
arena info, and highlights; there’s no other app you need to unleash your
hockey fandom. We’ve been hard at work creating new ways...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


NHL Reviews


  • By

    Crashes more than Chris Kreider does into Goalies

    I use this app a lot to stream games because Xfinity is way too expensive and the games aren’t in HD... But if there was any other reliable options to watch I’d probably go with that. The NHL app works half of the time which is why I gave it three stars and no more. When the app works it’s awesome, 95% of the time the stream is clear and the other 5% is just because of our internet so I can’t blame them on that. I love how it’s set up where you can see standings, League news and news about your single team! BUT... And this is a big but, IT CRASHES HALF THE TIME, I’ll think to myself, “HMMM I wonder what the scores are tonight” and these are the three things that happen... It either just won’t load, the app will load and you’ll see the home screen for a second and then it’ll crash OR when I press to see the scores it crashes. I don’t mind having to google scores but isn’t the point of the app to make it easier on the users to have info and entertainment easily accessible? Also like 15% of the time when we try to stream it’ll say we’re streaming the game but it’ll just show the two team logos and the NHL shield in the middle and will do nothing... Again when the app works it’s great but I find it not working A LOT





  • By

    Drastic improvements

    Original Review: This year they dropped support for ps3 and Xbox 360. Due to this I was given the opportunity to experience how terrible using the app to watch a replay is. No period start selection. Absolutely garbage scrubbing controls. The -10 sec button often reverts back to the beginning of the game. The one positive is the streaming feed has less jumps and quality drops than the console apps had during live games. Almost forgot the constant notifications telling you if you want to see the notification content to turn off “hide scores”. How about not sending score notifications instead when hide scores is set? Update: The casting video player is fantastic. 10 second buttons have been replaced with 30 second buttons that actually work. The slider is much smoother and loads the video perfectly and at the correct time that is showing when you lift your finger up. Would still love to see the addition of the period start selection and ceasing score notifications when scores are turned off but I’m very happy with the recent changes.


  • By

    Decent App but Faulty

    I love the layout of the app, the scores section and playoff section is clean and easy to follow. I also like the addition of the videos section under latest. My issue is with crashing. I will be reading an article and halfway through it will crash and/or send me back to the main loading page of the app, causing me to have to scroll through and find the article and pick back up where I left off. Very frustrating. I used to be able to easily cast games and recaps to my chrome cast. I could select watch live and it would give me the live broadcast. Now if I’m trying to watch a live game (I’m an NHL TV subscriber) it will start from the beginning and not let me pick up with the game live. Also, if I do stream to a device from my phone, it will crash when I’m done and I will have to uninstall and reinstall to get it to work again, which means I have to log in, select my settings and preferences again. All in all, it is a great app for articles (even if you have to keep going back to them), videos (as long as your not streaming them) and general use. Highly recommend using the app on any other device than mobile to utilize any video feature.


  • By

    Great game & news updates but in-app use needs work

    Love this for game and news updates on my favorite teams and players (much better than the ESPN app), however the clunkiness of some features while in-app leave me frustrated. I'm no tech expert but I think it's just a lack of a little "polish". Might sound nit-picky but main reason for me only giving three stars is the video player. If the app is going to notify me about all these awesome videos to watch, then I feel the video player should be capable of showing them. More often than not I'm sitting, starting at a black screen, waiting for an ad to play, then again staring at a black screen, waiting for the video. There's so many apps out there capable of playing videos quickly and easily, why can't the NHL app do the same? I know it's not an issue of my cellular service. Please fix the video player! 5 stars in it for you after it's fixed!


  • By

    Crystal clear...commercials

    If you enjoy watching Coors Light commercials repeatedly, in beautiful crystal clear HD, then this is the app for you. If you enjoy watching NHL hockey with Vaseline on aquarium glass quality video and Circe 1970’s AM radio quality audio, then this is the app for you. It does not matter if I am streaming via 200+ Mbps WiFi, a FIOS line, or 4G/LTE, the quality of the games is awful. Come on NHL, your customers are blasting you on the reviews and you fix nothing. Get your head out of your apps and come into the 21st century. Update: this latest version reversed the update to the standings layout. You were showing the same data as the desktop site, Streak, L10, etc. Why would you go back to the previous version with less info? NHL, this combined with your streaming issues is driving me nuts. I guess working on tech that already was a fan failure (going back to the puck tracker failure from last decade) and a player tracker so games look like a NASCAR race is more important that quality video streaming and a stable app. Get it together.


  • By

    More variety

    I’d like to see the app reflect more of the options offered on the desktop website. For the news section I’d love for their to be a way to filter out based on senior writers, trade deadline tracker, scouting reports, etc. There is a lot of material offered through the website that app users really cannot see. The app also used to offer an option where you could filter videos by game recaps, goals, saves, etc. I’d love to be able to just select the type of video and just run through a bunch of them. The app runs super well with very few bugs but for users who use the app consistently there could be more for you to select and filter through. Other than that, it’s amazing and the layout, design and way it works is wonderful.


  • By

    PLEASE READ PLEASE

    Ok so I know you can change the app icon and I’ve done that and changed it to the sharks but it’s different than all the rest. I wish that you would change it to look like all the others where it would be the sharks logo and have a teal background rather that the white and the nhl on top. I don’t know why this bugs me but it does. Please fix this in the next update. Other than that I really enjoy this app. It gives me lots of stats and other thing other apps don’t. I like that when my team scores it plays their goal horn for a notification. It’s really cool. This is a really great app and nice to use for when I want to see the latest hockey news and stuff. GO SHARKS!!!!!!! -Sharks fan 🦈🦈🦈🦈





  • By

    Yet another game ruined

    I'm updating my review because with this latest update, I have had yet another game ruined for me. I started to play a game on my iPad that I had been watching on my AppleTV. I had intended to fast forward to where I was, but the super-effective "jump forward 30 seconds" button wasn't showing up. (don't even get me started on their horrible imitation of "VCR controls". Yes, I know I said "imitation" instead of "implementation." A VCR has a fast forward button, not a "jump ahead 30 seconds" button.) Anyway, I stopped the game to try again, and when it started to play, I was greeted with a banner across the top of the video (at the BEGINNING of the game) telling me that the 3-on-3 overtime was being sponsored by EA Sports NHL '18. Great. I've seen up to the middle of the second, but now I know regulation will end in a tie. Thanks, NHL. I'm so glad I pay $112 a year to have games ruined. Come on, NHL, get your act together.


  • By

    Video playback issues

    In general, the app is great. BUT. It's almost impossible to watch a game when the resolution drops to the point of looking like a distant video through a windshield on a rainy day for several minutes at a time, the audio cuts in and out entirely, and sometimes just freezes indefinitely until the app is force closed. It would be great to see a 15 second skip button option since the 30 second skip passes over the whistle to faceoff game time pause most of the time. Last but not least, if trying to watch a game from behind, be aware that sometimes the skip feature forwards to live, so spoilers aren't out of the question.


  • By

    Game recaps buried

    As has typically been the case, versions other than the iPad version allow the user to access Game Recaps with one click after selecting game under “Scores.” Better yet, those versions allow the user to go to Videos and then watch a series of Game Recaps without taking any action after clicking the first desired Game Recap. For some bizarre reason, the iPad version has eliminated the Game Recaps under the Videos section and, instead, Game Recaps available only if the user selects a game and then scrolls all the way through the Gamecenter write up to see the Recap vid at the bottom (after seeing who has done what in the narrative and individual play vid captions). The Game Recaps have to be one of the most popular features. Why make them hard to get to?


  • By

    Major Improvements Needed

    There seems to be no clear way to edit account information. No clear way to delete an account. Trying to search for a league in the bracket challenge doesn’t work. You type in the league name that definitely exists and after clicking search it goes right back to the screen you were on. The “share” button does nothing when trying to share through email. You can’t invite anyone once you create the league, only when creating it. If you forgot someone’s email the oops! Looks like they have to navigate through like 150 pages of leagues if you didn’t make your league starting with the letter A or Z. Two members of my league for some reason have no name! Just blank slots. Can’t fix it because there’s no way to do so! Please look into these issues


  • By

    Awful app

    I’m a massive NHL fan who for some reason purchases the full access every year but this may just be the last. This app is a train wreck. It takes sometimes 2 minutes just for the app to load. Once it finally opens you may or may not be automatically logged out for some reason but good luck trying to log in because sometimes sometimes when you do it will say you just logged out so you have to try about 3 more times. If you’re lucky enough to get past that good luck trying to touch those millimeter wide play buttons to watch any goal highlights. If you used to use this app on ps4/xbox you know how unbearable that experience was. But on mobile it’s not as bad but still glitchy and way too spotty. Whoever makes this app needs to maybe start using it on a regular basis and fix the horrible bugs that have been in it for a long time.


  • By

    Game flow update is really insightful feature!

    I have had the NHL app for almost three years, and this is perhaps the best update to the app so far. I also have the ESPN app to follow the NBA, and it shows real time graphs of the game flow. I was hoping that the NHL app developers would add a similar feature. And my wish came true! Although this feature is still relatively new, it offers a lot of potential. In the future, I hope the NHL app developers continue to add similar statistical features to the app for us hockey nerds out there. For instance, there should be a feature that shows where on the ice each team scored their goals. Kudos to NHL app for this awesome update! 👍


  • By

    Issues Every Year, No Customer Service

    I’ve been paying for the nhltv subscription for years and it’s the same awful experience every year. No matter which device I’m streaming a game on with everything up to date and wifi in top shape, game streams are garbage. It’s the same every season, especially in the first month where it’s unwatchable. I have screenshots of my “customer service” experience for 4 straight years where they can’t do anything about the app reverting alert settings to default constantly and the game streams being mostly unwatchable. If you pay for this service you’ll get real familiar with all the error codes very quickly, but don’t expect customer service to be on the same page as you even once. They’ll have you do basic troubleshooting over and over again until you can’t stand it anymore while offering no sort of discount or refund for this lackluster and frustrating experience. No wonder the NHL can’t compete with the other major sports leagues, it’s own app and subscription service can’t even provide a reliable source for fans to watch games or get news. If you have another service available to you to watch out of market games that isn’t pirating, I would highly recommend going that route.


  • By

    Almost Infuriating

    The app is designed well and it helps me keep up-to-date with the standings and games for my favorite teams - as well as the rest of them. The notification on this app are what make it unbearable. Despite the number of times I have uninstalled and reinstalled the app, every time being particularly careful to update the settings, I still can’t avoid getting 20 spurious “news” notifications a day. You have the ability to subscribe to the news - for the entire league as well as individual teams - which presumably add to the number of notifications that you can’t turn off. I will almost certainly turn notifications off for the entire app, even though I still want to the scoring updates for the teams that matter to me. Figure it out NHL.



A better way to Contact apps


You can now contact NHL customer service directly
via Email using our new site - AppContacter.com

Contact NHL directly


Is NHL Safe?

Yes. NHL is very safe to use. This is based on our NLP (Natural language processing) analysis of over 64,725 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for NHL Is 41.5/100.


Is NHL Legit?

Yes. NHL is a totally legit app. This conclusion was arrived at by running over 64,725 NHL User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for NHL Is 41.5/100.


Is NHL not working?

NHL works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with NHL? Report Issue

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Why should I report an Issue with NHL?

  1. Pulling issues faced by users like you is a good way to draw attention of NHL to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a NHL customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NHL.


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