Victoria's Secret PINK app not working? crashes or has problems?

Victoria's Secret PINK Status

Published by Victoria's Secret PINK on 2023-12-06

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Most reported problems

Reported Issues: 5 Comments

By LaShunda Jackson 1 year ago

When I try to access my pink credit card, the screen goes blank. It will allow me to shop, but it don’t have access to my card info or view when a payment is due

By Emily 1 year ago

When I try to log in to my credit card information it goes blank.

By Leah vandyke 1 year ago

Can not view my card info and or payments

By Jordan 1 year ago

When I try to view my pink credit card on the app my screen goes blank? It’s been like this for over 2 weeks

By Katina Williams 1 year ago

When I click on my credit card the screen goes blank

Common dislikes about Victoria's Secret PINK app

- App is slow

- Promotion feature doesn't work

- Game is gone

- "Chill" tab is glitchy and cliche

Have a Problem with Victoria's Secret PINK? Report Issue

Common Victoria's Secret PINK Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Victoria's Secret PINK app on iOS and Android devices. Solve all Victoria's Secret PINK app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Victoria's Secret PINK iPhone Issues and Solutions

Victoria's Secret PINK iOS app crashes, not working, errors
Victoria's Secret PINK iOS app network issues
Victoria's Secret PINK on iOS has black/white screen

Victoria's Secret PINK Android App Issues and Solutions

Victoria's Secret PINK has errors/crashing/not working
Victoria's Secret PINK server network connectivity issues
Victoria's Secret PINK has black screen

Victoria's Secret PINK iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Victoria's Secret PINK app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Victoria's Secret PINK app crashes or not working on Iphone (iOS):

Close and restart the Victoria's Secret PINK app on iPhone
Update Victoria's Secret PINK app to the Latest Version for iOS
Uninstall and reinstall Victoria's Secret PINK iPhone app
Update your iPhone to the latest iOS version

Fix Victoria's Secret PINK on iPhone unable to connect to server/internet connection issues::

To resolve Victoria's Secret PINK network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Victoria's Secret PINK black/white screen (blank screen) on iPhone:

Follow the Victoria's Secret PINK iOS app troubleshooting guide Here →

Victoria's Secret PINK Android App Issues and Solutions

Fix Victoria's Secret PINK not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Victoria's Secret PINK app issues:

Force Stop the Victoria's Secret PINK App
1. On android, goto "Settings" » click Victoria's Secret PINK app. » click "Force Stop".

Update Victoria's Secret PINK to the latest version on PlayStore

Clear Victoria's Secret PINK App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Victoria's Secret PINK app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Victoria's Secret PINK.

Fix Victoria's Secret PINK unable to contact server/ Victoria's Secret PINK internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Victoria's Secret PINK » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Victoria's Secret PINK » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Victoria's Secret PINK on android.

Solve Victoria's Secret PINK black/white screens issue on Android:

Follow the Victoria's Secret PINK android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Victoria's Secret PINK, developers of Victoria's Secret PINK.

24.24% Contact Match

Developer: Victoria's Secret Store Brand Management Inc.

E-Mail: [email protected]

Website: Visit Victoria's Secret PINK Website

82.05% Contact Match

Developer: Victoria's Secret Mobile App

E-Mail: [email protected]

Website: Visit Victoria's Secret Mobile App Website

About this app

Our shopping app gives you instant access to members-only perks, our easiest shopping experience yet, and tons of surprises, including a New Member Offer: 15% off a PINK purchase, and a birthday surprise sent to your email! Shop our favorite and most comfortable styles in the PINK clothes app or browse for some inspiration! Welcome to the PINK app.