Victoria's Secret PINK Apparel Reviews

Victoria's Secret PINK Apparel Reviews

Published by on 2024-10-09

🏷️ About: .


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
58.9%

👿🤬😠 Negative experience
29.3%

🙄💅🫥 Neutral
11.8%

~ from Justuseapp.com NLP analysis of 916,798 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Makes shopping easy and care free

- Offers scratch-off offers and games to win store credit

- Offers cute wallpapers and stickers

- Offers discounts and promotions



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Screwed me out of my money

2022-05-22

I’ve been a member of Pink nation for years and I am even a card holder. I recently was gifted a $200 gift card for Christmas, I only used it once and had money left over. Upon trying to use it again I was told there was a zero balance. This is mot possible, I’ve been bounced around from online chat, to telephone, I’ve been transferred over 10 times and even told today that I would be emailed the balance. Upon asking for my email the rep. Did not ask for spelling or confirm the e-mail, I never recieved an email. Upon calling back no help, more transfers and now I’m being told they can’t replace lost or stolen gift cards even though it was not lost or stolen. But the pink nation app was hacked. They don’t care about you as a customer. Don’t put your card info on here because they will screw you over. I will be closing my VS credit card line after years of being a loyal customer.

“Snowed In” doesn’t work

2022-06-23

VictoriasSecretPINKApparel is very slow, I would probably buy everything on a web browser if buying online. I only downloaded VictoriasSecretPINKApparel because of their “snowed in” promotion, where they are giving away free gift cards. For the promotion you blow on the screen to see if you’ve won, but it hasn’t actually worked. I see on VictoriasSecretPINKApparel Store this feature has only been on VictoriasSecretPINKApparel for 5 days, so there is probably a glitch or something that needs to be worked out. Either way, for the promotion to work your microphone needs to be turned on for VictoriasSecretPINKApparel . I went into settings, did some research via Apple, and the only way to turn on the microphone is if VictoriasSecretPINKApparel requests to use the microphone. The problem is that there was no option ever offered to use the microphone, no way to request to use the microphone, and no way to manually turn on the microphone for VictoriasSecretPINKApparel . VictoriasSecretPINKApparel just says “enable your mic to play,” despite the obvious problem that they didn’t force VictoriasSecretPINKApparel to ask permission to use the mic when adding the feature to VictoriasSecretPINKApparel . TLDR: promotion doesn’t work, app is slow as heck, don’t waste your phone storage on VictoriasSecretPINKApparel.

Deleting

2022-07-24

I used to open VictoriasSecretPINKApparel multiple times a day to play the game, get some cute wallpapers, and buy some lotions and clothes when they had a sale. But now that the game (that I was completely obsessed with) is gone, I’m pretty much done shopping at VS. Like everything is really expensive anyway, why not give customers a chance to have fun and win a lil something if you’re expecting them to buy $60 sweatpants? Ridiculous.

Also, the “chill” tab is literally just frustrating, glitchy videos and cliche quotes. I’m all about self care and confidence building but honestly, telling me to “be myself” through really basic statements that you can read on crappy dollar store greeting cards isn’t really my idea of “chilling”.

Also, I’m not sure why all of the college hype is necessary. I’m a college student and even I think it’s way too much. Like apparently all VS shoppers live in sororities? Fact: that is not true at all. Some women who are older than college age probably feel pretty uncomfortable right now and honestly, I don’t blame them.

Deals not available

2022-08-25

I would receive emails about promotions that you would have. I would go to your site and spend my time trying to get the deals and while checking out, it would then state that the merchandise is no longer available. It did this about 3 times, I got so frustrated I decided not to order anything.
There were other promotions that the same thing happened where the merchandise was not available. If you going to have these deals please make sure that you have enough merchandise for at least more than a few hours.
My daughter really loves your clothing and I really wanted to get her some of these deals for Christmas, but I am disabled and can not go to your store on Black Friday and take the chance of being pushed as my other daughter (who lives in PA) was when she went to your store.
We pay a lot of money for your clothing and I think the one time of the year when you have these wonderful promotions we should be able to GET them.
Thank you, Lori Eberhart

Broke hearted ex-customer

2022-09-26

I tried to call in and was put on hold and left there. I am an AVID shopper with a black forever card and was having trouble using YOUR rewards YOU SEND with orders. When I called back and tried AGAIN ti explain the problem and how each order is missing something when I use VictoriasSecretPINKApparel and I called and was left on hold your NASTY REP SAID (and I quote so you don’t miss the quotation marks) “wwooooo I can see why you wrote left on hold”
I plan to cancel my account with you after the experience tonight...my cash back Visa gets me just as much and I don’t need your NASTY reps who can’t figure out their jobs EVER talking to me like that!
The stores with in 100 miles from me have closed due to COVID...I am sure me and my $2200 limit won’t be missed but guaranteed a lot more people then I will give up your card when your rewards can’t be applied and when we have to call in your employees are as nasty as what I just endured!

Needs lots of improvements.

2022-10-27

Not very satisfied with any of my visits recently. Everything takes forever to load. It constantly logs me out even if I haven’t left VictoriasSecretPINKApparel , I have to re-enter the coupon deals multiple times because they say they are invalid and they won’t take them, but eventually they do sometimes, but other times they won’t mind and you have I have to re-enter the coupon deals multiple times because they say they are invalid and they won’t take them, but eventually they do sometimes, but already after you’ve entered them so many times you don’t even want to buy the products anymore. And the pages load so slow most of the time so the majority of the time that you are on VictoriasSecretPINKApparel you will just be waiting for the pages to load him staring at a loading sign. The only plus side about VictoriasSecretPINKApparel is there a let you know when deals are going on, but it’s not like they make shopping easy for you.

Worst App EVER

2022-11-28

It’s absolutely ridiculous that Victoria Secret being as large as it is doesn’t have a better developed app. It’s absurdly slow, crashes randomly, items get stuck in your cart and you either have to start all over (if you’re even patient enough) or place the order and hope it doesn’t process within the one minute it takes to contact the live chat person to remove the item manually. And if it does happen to process, then pure stuck with having to return the item.... which all could have been avoided if VictoriasSecretPINKApparel simply worked properly. When you look at an item and hit return you start back to the beginning and given VictoriasSecretPINKApparel is SOOOO slow, you have to be patient and wait to scroll back down to where you were before. I’ve written several times before and never hear back which tells me VS doesn’t truly care about the customer or feedback for improvement. Very disappointed.

Slow, Glitches, Can’t Checkout

2022-12-29

I love PINK, but VictoriasSecretPINKApparel is just not worth it. For starters, it’s very slow. I wasn’t going to complain about this because I was blaming my WiFi at first, but now that I see other people complaining I know it’s not just me. Second of all, there is an unacceptable amount of glitches that make VictoriasSecretPINKApparel very inconvenient. Items often get stuck in your cart and you can’t remove them. You pretty much have to start all over or wait for VictoriasSecretPINKApparel to function properly. Now, this last thing might just be me, but it’s the most annoying of all. I cant checkout! First you click the checkout button, then do the secure sign in and put in your shipping info. Then you click the button that brings you to delivery. Every time I do this I get sent back to my cart. I’ve tried multiple times and can’t check out. VictoriasSecretPINKApparel is just not worth it. I went through all the trouble of finally getting the right things in my cart but can’t even buy anything. I don’t recommend this at all. Shop online or in stores.

Extremely slow & glitches

2023-01-30

My fav store is VS/Pink! Love this place! But they def need to upgrade their app AND website! Making payments on my credit card is hard. My last payment I had to call in to customer service. It’s to the point where I just wanna pay off my balance & not use it due to difficulty making payments. There just aren’t many options are far as the check out process & payments. There are many glitches within VictoriasSecretPINKApparel . It’s very very slow! It will constantly reroute to log in page, etc. There are so many issues within VictoriasSecretPINKApparel that I can’t list them all. Plz plz update VictoriasSecretPINKApparel & also work on your website! Shopping should be easier & more fun. Black Friday was a total nightmare! I almost had a melt down trying to order items. VictoriasSecretPINKApparel just couldn’t keep up. Freezes a lot too.. Shopping, the check out process & making payments takes hours of my much needed time. I feel like this company makes enough money to upgrade their technology services for their customers.

Soooo SLOW!!!

2023-03-03

I LOOOOVE VS and PINK but their apps are ridiculously SLOW!! It becomes very frustrating to use VictoriasSecretPINKApparel , trying to scroll and the screen doesn’t move, takes so long to load when u click on something to view, AND a lot of times when I do click on something to view and then click the back button to what should be the point where I left off of to view the item but instead takes me back to the top. Then I have to scroll back to where I was. It makes me not want to view an item n see what other color choices there are bc of it. These thing don’t happen all the time but they do happen more than the times they don’t happen!! There are times where I just want to see what’s new or just scroll through but I end up just closing out of VictoriasSecretPINKApparel bc of how long it takes and the other issues. PLEASE make your app for convenient. For the amount of money we are all willing to pay for clothes that aren’t always the best of quality but yet we still love them and pay the high prices, then some of that money should serve to make an app that is way better than it is. Using VictoriasSecretPINKApparel is what u would expect using some 5 & 10 store app.

Helpful, but...

2023-04-01

I love going to pink! Pink is one of my favorite stores to go to and due to the deals I thought why not download VictoriasSecretPINKApparel ? After opening VictoriasSecretPINKApparel , and beginning to use it, I noticed that VictoriasSecretPINKApparel was quite slow. I would constantly scroll up or down to look at products and the screen wouldn't move! Any time I'd *lightly* touch the screen to scroll down it would click on a random product I didn't want to view. When I would try to press the back button to get out, it wouldn't move and then the screen would black out and send me to my home screen. Even though VictoriasSecretPINKApparel is quite glitchy, I learned to be a little more patient and just put up with VictoriasSecretPINKApparel being slow. I love shopping at pink, so no matter how slow VictoriasSecretPINKApparel is, I'll still continue shopping there and using VictoriasSecretPINKApparel 👍🏻💘

Needs work, but a good app

2023-05-03

VictoriasSecretPINKApparel can be EXTREMELY slow and I hate how every time you click on today's offers, you need to sign in again. And most of the time, when you DO type your email and password in and click on the “sign in” button, it loads for a little bit and then goes back to the page to have you sign in again. And it can keep doing it over and over again until the point where I just want to delete VictoriasSecretPINKApparel . If someone would be able to fix this, that would be great. I also wish that VictoriasSecretPINKApparel would add the feature where you could type in the location of your store and set it as your store because it really would be convenient if you could click on an item on VictoriasSecretPINKApparel and see if your local PINK store/ Victoria’s Secret has it in stock. It would just make it easier so that way you know if you should drive down to the mall or just order it online. I would really like this feature because other apps such as the Hollister app has it.

Great app, but could do better 💖

2023-06-03

I wished the Pink app is able to have their wish list & mini game back. The wish list made everything simple so that we’re able to see the items we wanted but couldn’t get whenever they were out of stock. The mini game was nice, relaxing, & a fun way to get a discount which I really enjoyed! I do wish you have something like a “save for later” option in the cart, because sometimes I can’t use certain discounts/coupons when I’m about to make a purchase & it’s a hassle for me to look up what I wanted to buy & then adding them back in the cart. Also please make an update of having the item # right under or next to the price of the item. I take screenshots of items I plan to purchase in case they were to be out of stock online. I didn’t realize that I needed the item number to order them when I called the associates to place my order 😅. Everything else is great! 💕💕

Could have more stars

2023-07-05

I like using VictoriasSecretPINKApparel because it can be easy to navigate, and I pre-shop sometimes before going to the store. I like being a member of Pink Nation and getting great deals and rewards-I am also a card holder. However, I can't even count times VictoriasSecretPINKApparel has crashed, it takes forever to load or go between pics and items. When I finally get to the item I want to see, it's sold out or the pic is only one view or one color. There have been so many frustrating times when I want to see both sides to a pair of joggers-front and back, or all the colors to see what it would look like on a person. Pink-VS-i think you can do better. If we are paying $45-60 for a hoodie or a pair of joggers, don't you think we actually want to see what they look like?

Frustrating for sure

2023-08-05

The same thing happened to me I was Christmas shopping and I was putting everything in my cart and when I go to check out, they say there was no more bags left, and then I had three night shirts that were taken out of my basket as well.
So the next day I called them and told them what happened and they told me they couldn’t help me. But right after the weekend they had more bags in but they were different. I didn’t care but I was buying these as gifts and I put them in the bags. So the next time I ordered, What I needed put the bag and checked out and then went back and finish shopping. But yes they need to give you a grace period of 1520 minutes that’s just ridiculous if you’re shopping in the store and you have it in your basket they’re not gonna come and take it out of your basket in the store. There must be a way for them to see that you’re still shopping but they’re taking it out of your basket that’s crazy.

Came back and never leaving again!!

2023-09-06

I thought since I was home I would try another brand (Not mentioning names because brand shaming is wrong and everyone is trying to make ends meet💖) I was very in comfortable in them and could tell right away that that it wasn't a V.S. Bra. With yours I can wear them all day and keep them because I forget they are there other brands have a way of reminding you that they are there and need to be adjusted... At least for us BIG chested girls that's how it is...
Anywho I just wanted to say that this girl is back to stay and for lifer now.. I'm not buying my daughter anything else either...❣️#V.S. Lifer

LOVE THE APP! but...

2023-10-08

So far I've been loving the Pink Nation app! It's makes shopping to one of my favorite stores so easy and care free. Sometimes shopping online can be very stressful, but VictoriasSecretPINKApparel everything but that! I love the scratch-off offers it allows members to use when shopping, and the games you can play to try to win store credit. I also love how they offer cute wallpapers and stickers! (You can win more by earning badges in VictoriasSecretPINKApparel ! I actually have my wallpaper set to one right now) The only request I have is that you keep your online items in stock!! I could not stress enough that when going for my size, the color or style I really love, isn't in stock. I request that maybe you try to offer more color in more sizes. But other than that, this is a amazing app and I 10/10 recommend!!!

The deals 😭💦

2023-11-08

There are a few little hiccups that I don't like about VictoriasSecretPINKApparel . For example the back button will sometimes take me all the way back to the home button or will clear my filters while I'm shopping, and at times can be slow if you don't constantly update VictoriasSecretPINKApparel ... HOWEVER! The extra little sneak peeks that you get to see as a member are literally so worth it! You also get little coupons that can be used both in store and online. If you love pink/Victoria's secret and don't have a store down the street from you this is definitely VictoriasSecretPINKApparel for you. You get to see all the upcoming deals that you would normally miss. Honestly just download it 💁

So many offers!

2023-12-10

I love everything Pink & Victoria’s Secret because they’re always having so many offers. Who wouldn’t wanna purchase when you can get bras for $15 instead of $30+. I can get the same exact bra from pink that has the best quality versus going to Walmart and having not so good quality and pay for the same amount! Plz keep giving out offers. That is the only time I purchase when there’s so many offers to get. I paid less than $32 for 3 good quality under garments. Every women wants to feel comfortable and sexy and that’s what Pink & Victoria’s Secret always make me feel! Thank you for the best feeling under garments! Can’t wait for it to get here and I know I’m gonna love it cuz this is my second time getting the same thing!

Can update and now my app doesn’t work at all

2024-01-10

I tried to use my pink app and a box popped up saying update so I don’t miss out on special offers. I tapped update and tried but can’t update due to I have an iPhone 6 and the iOS 13 is not compatible with it. My app worked fine before other than being slow to download but now I can’t even check my offers or anything. The update box pops up and blocks me from being able to click on my account info. Only thing I can click is update which doesn’t work. You have made it impossible for me to use my app. I spend a lot of money at VS and deserve to be able to use my app on my current phone.

Slow and won’t load pages or content

2024-11-21

I really love VictoriasSecretPINKApparel because I can see other items that aren’t available at my Victoria’s Secret/ Pink, but when I go to buy something it takes FOREVER for the page to load. Not only that, I’ve cleared out VictoriasSecretPINKApparel from my home screen to restart VictoriasSecretPINKApparel and it still takes forever. I can’t buy anything from VictoriasSecretPINKApparel because the checkout page will not load at all. If I want anything I’ll have to go to my store and see if they can order my items for me. It’s a huge hassle. Please fix VictoriasSecretPINKApparel because I would love to be able to look at everything the store has to offer and order it on my phone instead of driving to my store to order items that I should be able to do on my phone.

Horrible—Barely Works & ALWAYS Slow!

2024-11-21

I’m a HUGE Pink fan and I love the idea of VictoriasSecretPINKApparel, but rarely ever works for me anymore. When it does work, it’s painfully slow. It’s beyond frustrating getting notifications for sales & contests, only to have VictoriasSecretPINKApparel freeze up or tell me to “try again”.
The weirdest part is that I have had this same problem with their website lately. I thought it could be my phone, but I’ve tried using both platforms on other devices and I ran into the same problem each time.
Such a bummer—it’s pretty much forced me to buy my PINK stuff thru Poshmark & Mercari, so hopefully it gets fixed soon!

Anonymous
2022-12-09

This fucking store and their APP sucks. They can’t find my order number and I have it in three places. Written, screenshot, and in a text. Anyways, they don’t tell you until later that your items may be shipped in different shipments. They said their shit is high end, but their app don’t match to the clothes or products they have. UPGRADE YOUR APP PEOPLES



Is Victoria s Secret PINK Apparel Safe? 🤗🙏


Yes. Victoria's Secret PINK Apparel is very safe to use. This is based on our NLP (Natural language processing) analysis of over 916,798 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Victoria s Secret PINK Apparel Is 66.7/100.


Is Victoria s Secret PINK Apparel Legit? 💯


Yes. Victoria's Secret PINK Apparel is a totally legit app. This conclusion was arrived at by running over 916,798 Victoria's Secret PINK Apparel User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Victoria s Secret PINK Apparel Is 80/100..


Is Victoria's Secret PINK Apparel not working? 🚨


Victoria's Secret PINK Apparel works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $7.00


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