Contact ZoomNotes Support

by Scapeartist4286

There are so many great features I can’t get in other apps and that is why I continue to struggle through. Today I give up. I need an app that is steady and lets me go right in and set up my week and I can be done in under an hour. Constantly having to readjust my page sizes, fighting with the app crashing and not being able to seamlessly swipe from page to page has just become too frustrating. I have wasted over 3 hours today. The page jumping when I try to add text or images just makes this not fun and feel like a lot of work. I will keep checking back for improvements to the basics hoping this will become more user friendly. I know there are videos (I shouldn’t have to watch a video to figure out every little tool) and the app producers are very good at helping and listening but some of the issues I have others have voiced in the Facebook group and other users just put them down for having an opinion. Honestly if another app I prefer to use had the ability to easily add links and layers I wouldn’t keep trying ZN. This app is not basic enough for the everyday user.

by BeeHive414

I read ZoomNotes has a big learning curve and that is certainly true. Some things which are necessary and intuitive in other apps are hard to find here.

But the italics pen option makes my handwriting look perfectly natural (A+), the ability to link to calendar with relative ease (A+), and the ability to do ‘real’ Dutch doors (A+) are just a few of the features keeping me going with this app.

I used NoteShelf for years and loved it — it started getting glitchy about 9 months ago. I finally made the switch to GoodNotes and was just getting used to it when they made the fatal switch to GoodNotes 6, and 5 started to get glitchy. Sorry GN developers, I am not a loyal customer and you lost me before you had me hooked. ZoomNotes has all the capability of the others and a WHOLE lot more. I would love to see this more intuitive, but I am willing to find the features I most use and make those most accessible. I have been on the learning curve for about a month, so I still feel like there is a ways to go as I discover more capabilities.

by Technipixel

I think Zoom Notes is a good app. more features and settings you could ever want. However, I no longer use Zoom Notes because it has some issues that I fine quirky. The Interface buttons have been improved but we lose some customization. Some of the pop-out button windows stay open and won’t close. When you create a new document, it will add blank pages to the end of the document automatically if the outer canvas is revealed. My biggest disappointment, which I wanted is that you can only export transparent PNG’s and re-import them into ZN for the transparency to work. You cannot export a transparent PNG to import into other application like a paint program. The SVG export does not retain the same look that you made in ZN. If you are looking for an app that can handle word processing pages with continual pages. Not this app. This is mostly a handwriting app, which it does well. Like I said, good app, but still needs some improvements.