Contact Lightspeed Pocket S Support
Company Name: ShopKeep.com
About: Lightspeed Pocket is only available for businesses that use Lightspeed Retail
POS (S). It is not available for new customers.
Lightspeed Pocket S Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Lightspeed Pocket (S). We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lightspeed Pocket (S). Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ShopKeep.com
Read 3 Customer Service Reviews 😭😔💔
DO NOT USE SHOPKEEP
by Sonnenschein75
We have been using shopkeep for 7 years and last month signed up for their trial for an upgrade, after paying the same amount for 7 years!! After we cancelled the trial, one would think we would just go back to our previous program but no, now we are supposed to pay more each month for the same we had before!! Why??? Because we used the trial and that got us kicked out of previous arrangement? It wasn’t noted anywhere plus we are in the middle of the holiday season and it takes 5-7 business days to reestablish our gift-card system, we can’t accept or sell gift-cards now. This will cost us 1000’s of dollars!! I am just waiting for a class action lawsuit against this company. I have talked to other local shop owners we have referred and they have nothing but issues since shopkeep isn’t compatible with Apples software updates but they keep taking customers money and no notifications but blaming internet & hardware on issues!
Ready to change my Shopkeep software
by Alex Lebastchi
I have been having problem with my CC machine and integration for 10 days now and no one can help me to solve the problem. I explained to the tech support how unhappy I am and if I can take it to a manager level but no one reached out to me. I have been loosing customers due to a bad software. The Tech support lady mentioned that she is sorry and they have been having lots of problems with the Magtech and she was frustrated as well. I use to like Shopkeep and their support but unfortunately I am taking my business somewhere else.
Bottom Line: Do not get this app or Shopkeep
by ScottBellis
The Shopkeep app have lost countless tickets for our business, customers have been double charged; I pay extra for elevated support and they refuse to even respond to requests for assistence; Shopkeep was purchased by Lightspeed- they offshored their customer support- 45 min waits are common, no solutions for issues are common; asking for a supervisor- none available ever. The bottom line- DO NOT USE THIS SYTEM. DO YOUR HOMEWORK- this app will cause headaches, lost business, and cost you. PASS ON IT.
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- If you are a Lightspeed Pocket (S) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lightspeed Pocket (S).
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