Elements app not working? crashes or has problems?

Elements Status

Last Updated on 2011-08-25 by Tapps Tecnologia da Informação Ltda.

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Summary of Elements Problems 😠👌🔥

- Not very informative beyond the basics of the periodic table.

- Limited to practicing what the user already knows, rather than teaching new information.

- Could benefit from including atomic numbers and weights in the quiz.

Have a Problem with Elements - Periodic Table Element Quiz? Report Issue

Common Elements Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Elements app on iOS and Android devices. Solve all Elements app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Elements iPhone Issues and Solutions

Elements iOS app crashes, not working, errors
Elements iOS app network issues
Elements on iOS has black/white screen

Elements Android App Issues and Solutions

Elements has errors/crashing/not working
Elements server network connectivity issues
Elements has black screen

Elements iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Elements app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Elements app crashes or not working on Iphone (iOS):

Close and restart the Elements app on iPhone
Update Elements app to the Latest Version for iOS
Uninstall and reinstall Elements iPhone app
Update your iPhone to the latest iOS version

Fix Elements on iPhone unable to connect to server/internet connection issues::

To resolve Elements network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Elements black/white screen (blank screen) on iPhone:

Follow the Elements iOS app troubleshooting guide Here →

Elements Android App Issues and Solutions

Fix Elements not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Elements app issues:

Force Stop the Elements App
1. On android, goto "Settings" » click Elements app. » click "Force Stop".

Update Elements to the latest version on PlayStore

Clear Elements App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Elements app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Elements.

Fix Elements unable to contact server/ Elements internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Elements » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Elements » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Elements on android.

Solve Elements black/white screens issue on Android:

Follow the Elements android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tapps Tecnologia da Informação Ltda., developers of Elements.

About this app

this app is a simple, fun and challenging quiz game to discover, learn and memorize all the this app in the periodic table. With Game Center integration, you can show everyone how well you know the periodic table and do your best to be the first in the ranking! It's perfect for children and adults, a real chemistry lesson!