Contact Vikatan Support

by Mcaravind

I renewed my yearly subscription last week through Apple Pay. But still am not able to access my subscription content until now. When reached out to their support they are asking for an invoice from Apple. Why do I need to provide evidence while they can simply verify their records if they think there was a problem with my transaction. Been a subscriber for years... while they are verifying their system they could simply grant temporary access to the content until its resolved. Any good business will do that. Losing faith! They just lost a subscriber. They are in mail order days in a digital age! Beware!!

by Sha.adc

My mother used to use the app regularly on her iPad - iOS version 12.5.7 - and was happy until two months ago. We don’t know what happened but we think it’s one of the updates. The App started slowing down, getting worse every time and now it has become downright unusable. We uninstalled, cleared space and reinstalled. Now it is stuck in the red screen for a number of days. We are a long term customer and this is unacceptable. We don’t want to bad mouth but as a paying customer when something is not working, it leaves a bad taste

by Singraja

I renewed my subscription the start of the month in March and my account didn’t get updated. I wrote a review here 1st week of March and they responded by asking me to send an email or call a number. When I wrote to that email id with payment acknowledgement screen shot 15 days back they didn’t even acknowledge. I have been calling the number they provided almost daily and no one picks up. Does that mean I have to write off the 40$ to Vikatan??????? Where should escalate this?