Heart Walk Reviews

Heart Walk Reviews

Published by on 2025-09-30

🏷️ About: Make your recruitment and fundraising easier with the American Heart Association's Heart Walk application. Update your story or photo, send pre-written emails and text messages, quickly and easily make posts to your social media channels and deposit checks right from your app! Monitor your activity by connecting to your personal fitness tracker - all from the palm on your hand.


Overall Customer Experience 😎


🤬 Negative experience
97.5%

😎 Positive experience
2.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 4,650 combined software reviews.

Is Heart Walk Safe?
Heart Walk does not appear safe based on available data.
2.5/100

  Safety Analysis »»

Is Heart Walk Legit?
Heart Walk does not appear legitimate based on our analysis.
2.5/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
App is not able to pull active minutes from apple health

this app app is not able to pull data from apple health which i think defeats the purpose of the this app as everyone using apple are being forced to log active minutes manually

The app shouldn’t time out

I haven’t had HeartWalk for long, I downloaded it for the 2021 Heart Walk, but so far, it leaves a lot to be desired. I don’t feel there’s really any information on there to keep secure, so I don’t know why you ever need to be signed out. I’ve tried to track activity in real time twice, but HeartWalk times out and just erases your time.
Fortunately, I had tracked my activity in other ways and could enter it manually, but so far, my intention is to delete it as soon as the Heart Walk is done.
In general, logging in each time to use HeartWalk is annoying and seems totally unnecessary.

Just awful

Where to begin? Does not keep me logged in. Does not stay synched with Apple Health, need to resynch data manually every day. Asks me every day if I want to connect to Apple Health, just like yesterday and the day before and the day before that. Forget your password? Good luck clicking the Forgot Password button, the emails never arrive ( and no, they're not in my spam folder). I'm glad there's only one Heart Walk per year. And before you ask, I won't be contacting you too explain whatever issues I might be experiencing. It's all in this review.

Major Disappointment

HeartWalk has been a major disappointment since I started using it over two years ago. HeartWalk loads okay, but then freezes if you return to use it a second time; you have to delete and reinstall. The logon credentials are not retained, and the facial recognition has never worked.

As one who has co-chaired a American Heart Association event (Lawyers Have Heart) for several years, I would have taken advantage of a decent app but unfortunately have been unable to.

Feedback App vs Online

Password never remembers.
We have to put our location as always vs when using HeartWalk to use HeartWalk tracker is you do not have a smart watch HeartWalk decided to sync with.
Online I can share on my Facebook, which we should be able to on the IG platform as well. I can share to my Linkin online but not HeartWalk .
It’s frustration that’s it’s discouraging to have teammates rejoin.

Not Working

I’ve logged in multiple times and it continues to show the login page. The Send Message, Fundraiser, Edit Page, and Resources buttons show on the bottom of the page but none of them work.

Too bad - a good cause.

It never remembers my password, even though I have it set to remember. My whole team is having the same problem. Also, it’s supposed to have the step tracker, but it doesn’t - even though I’m told I’m supposed to update HeartWalk . It says there’s no née update. Ugghhh.

Terrible App

Slow and clunky all around.

Requires your password each time you open the application and it takes several screen taps to get the on screen keyboard to pop up so you can actually input your password.

Terrible

HeartWalk constantly freezes up and does not update! I have no idea what my numbers look like. Complete waste of time. 😩

Track steps button does not start

The start button is now visible. But click it does nothing. I linked it to Strava and that does not get the information either. I have to enter steps manually.

Nothing but troubles

I am the team captain again this year for the 2021 Heart Walk. Since launching our fundraiser, we’ve had nothing but trouble with HeartWalk. My team members have not been able to link to their FB page after joining our team, it states HeartWalk is still in development mode and they do not have access to it.
In addition, HeartWalk frequently stalls, you get a blank screen and you are unable to access any Information requiring you to turn your phone off and back on.
There are multiple delays in connectivity and it is slow to respond as well.
Certainly not user friendly like HeartWalk was last year to use. Very frustrating.

Gets stuck, doesn’t refresh

Nice app when it works. Doesn’t work well with the Fitbit app.

Can’t Log In

HeartWalk remembers my login, however, I keep getting a message that says that I’m not registered for any events. I am registered. After the message, HeartWalk won’t open.

Good cause with a glitchy app.

First thing, HeartWalk never remembers my login information. I find myself having to login multiple times through out the day, even though I selected to remember me. Second thing, I set up my heart walk app to sync with my health app and somehow I get completely different numbers for my steps? Today I walked 5,876 steps and when I checked my heart walk app it said I only walked 1,285. That’s a huge difference and I find it extremely frustrating. So next I tried to add the steps HeartWalk missed manually and every time I try HeartWalk does not process. If I click the X in the top right or cancel, the system processes immediately.

I’m happy to walk for the cause, I just wish the world could see my correct step count.

iHealth connection

It doesn’t link some of my workouts. I only found that the “other” workout actually records.

Missing information

My app does not show the activity icon. I have connected my Apple health & there is no activity showing. I want to participate. Is anyone else having issues?

Need some help

Updated HeartWalk as instructed but can’t sync to Apple health or any activity tracker. App doesn’t give me any option to track steps. I’ve reached out to your customer support three times with no response. Very frustrating.

No activity tracking???

The pictures here show a tab for “get active” but the actual app doesn’t have that. It only has options for seeing how much money you’ve raised. There is absolutely no option to track your activity and the event I’m participating is kicking off today.

Heart Mini

Every Day is a new opportunity to protect your heart and help raise Funds to support the fight for others

This app works very well.

I am very satisfied with HeartWalk. I do not have any of the issues discussed by other users and find it intuitive any very easy to navigate. It has not crashed; provides immediate donation information; and easy to use.

Where is does provide social media notifications, I believe it should narrow the method, rather than in a full-blown broadcast. For FB users for example, allow for FM Messenger to be used allowing a select list of FB friends.



Is Heart Walk Safe? 🙏

Heart Walk does not appear safe based on available data. JustUseApp Safety Score for Heart Walk is 2.5/100.
This assessment is based on our NLP analysis of 4,650 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

87.4% of users say app is safe 👍
87.4%

10.2% of users have some concerns ⚠️
10.2%

2.4% of users say app is risky 🚨
2.4%


Is Heart Walk Legit? 💯

Heart Walk does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Heart Walk is 2.5/100 .
This conclusion is based on analysis of 4,650 user reviews.

🔏 Privacy & Data Safety

Heart Walk collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
    • Identifiers
  • Data Not Linked to You:
    • Usage Data



How was your experience with Heart Walk? Post a Review




Features

Update your story or photo, send pre-written emails and text messages, quickly and easily make posts to your social media channels and deposit checks right from your app! Monitor your activity by connecting to your personal fitness tracker - all from the palm on your hand.

Make your recruitment and fundraising easier with the American Heart Association's Heart Walk application.

  Contact Support
Developer:
American Heart Association

Contact e-Mail: