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Company Name: Future plc
About: Future creates high-quality multi-media products which reach their audiences online, on mobile and
in print.
Headquarters: Bath, Bath and North East Somerset, United Kingdom.
Guitarist Magazine Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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3 Most reported problems 😔💔
Same issues other have had 2 years ago!
by AEG Etc.
Unfortunately, after 6 months of nice and smooth experience, the app started to be unresponsive and extremely slow in downloading (...the few times that I succeeded!)
I got twice the same “automatic answer” from Technical Support and I tried all their recommendations with no success.
I believe that all Guitarists love to spend time playing, reading news about Guitars and buy new stuff.
No Guitarist like to spend time fighting with this app!
As much as I love Guitarist, I dislike this app: please do something!
Can’t get the app to work
by Guitar Jet
I was able to download one issue and really enjoyed the digital magazine so I bought the subscription and now I can’t download anything. Whatever is going on needs to be fixed ASAP. This is ridiculous
This app is awful.
by RFK1951
Tried to download the current issue but the download showed as queued and would not load. Did all the suggested steps and reloaded the app and now all my previous downloaded purchases are gone and will not download. This app is a waste of time and money.
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- Pulling issues faced by users like you is a good way to draw attention of Guitarist Magazine to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Guitarist Magazine customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Guitarist Magazine.
