Contact WAFB 9News Support

by Blesidizme

Let’s just open the WAFB App and initially see Ads after Ads of the same of whom bombards us with commercials during watching WAFB on tv. The loading of Ads after Ads while attempting to see of read an article of importance keeps the article from loading and goes into a flickering state. If you don’t mind placing a string of 1000 extremely bright white blinking XMAS lights inches away from your eyes, you won’t mind attempting to stare at this WAFB App waiting for your choice of an article to load. So so sad !!! Try loading today’s most important Covid-19 map, after it finally loads i dare you to attempt to zoom into your parish without hurting your eyes during the stages of the screens only to come up blank white screen throughout the process only to start over again to finally give up !!!

by BR Allen

I have had the app for years on my phone but the latest update is so bad I had to delete it. The interface is awful and bugs are a massive problem.

First, the interface has two menu drop downs that are confusing at best and unusable at worst. The app has become nothing more than a single use web browser that is almost unusable.

With regard to the bugs, there are two glaring ones that should have been fixed before the app ever went into production. First, the counter for notifications in the corner of the app icon keeps going up. No mater what you do to clear it, it still goes up. When I finally deleted it, I was showing 98(!) notifications. Second, when you do go to the notifications in the app and click on one, the app immediately crashes to the desktop, making the notifications pointless.

All in all, it is a badly programmed app that should not have been released. Sorry to see it, as I have been relying on it for local news for over a decade.

by Honest Abby

This is not my go to app any longer. I use the competition station app now. Without a photo by each story it makes you read each and every headline - who has time for that. And annoying ads all throughout as well as a busy look with hard to read font. The old format was wayyyy better. And please only send Only Necessary and relevant to every person push notifications. Not trivial ones. I’m about to turn that feature off - and half the time when you tap the notification the article is not even there yet. I hope this is looked at as helpful so changes can be made. Love the tv newscasters. Not the app.