Contact PicCollage Support

by ...whyyyyy

Okay so I needed to update my phone and all the apps okay. I did the update on my phone. Then I noticed there was some issues with my Apple ID account. Fixed that issue. But sense I needed to create another Apple ID account. All the apps that I downloaded on the previous account wouldn’t allow me to update them. So I logged out like I have done multiple times. And thinking sense it said all the recent activity is saved and up to date. I thought everything that I worked on would be there after I re-downloaded this app. Apparently not. EVERYTHING I MEAN EVERYTHING IS GONE. I had so many memories on this account and when I logged back into. All my memories my projects are gone. I can never get them back!!! Why wasn’t there a warning about this. I’m torn. I been with this app for years I mean sense my elementary days!!! Currently a young adult. Picollage developers I understand you didn’t mean for this to happen. Nor is any app perfect but please. Email me and help me get my memories back. It would mean the world!! I was planning to give my college/videos to my bestfriend for her birthday TODAY. But I’m fresh out of luck sense they’re no where to be seen.
Please get back to me ASAP.
Yours truly a long time supporter.

by KLKansa

I’m not sure what can be done as far as tech support for this app, but I just wanted to see if anything can be done about the issues I have been having since the last update. I have no problem paying for an app that I use ALL THE TIME, but for the last week or two it’s been almost impossible to use it for more than a few minutes because it’s soooo slow. It gets even slower the longer I am using it which is frustrating since I have the latest iPad Pro and software. It will take forever to save something I am working on and I have to save very often because the app crashes randomly all the time and I am tired of losing my progress. Also, when I search for web pics it resets every time I choose a picture so I have to retype what I’m searching for each time. I don’t want to uninstall and then reinstall because I have done that in the past and each time all of my saved collages I would work from are not there anymore. I am at a loss 😩😩 This is the ONLY app I have found that lets me do the things I do with cutting and pasting stuff together easily, so I really hope something can be done or a new update will be out soon to fix the issues I have been dealing with. I can’t see myself continuing to pay for the premium version if it stays this way much longer. HELP!!!!!😢😢😢😢😢

by Ziya 76

I want more stickers and stuff so make everything free please. I know you don’t get that then you wouldn’t get a profit out of it but I actually considered deleting pic collage because barely anything is free. My friends also have been deleting this app for that reason. We just DONT want to spend money on apps, and I’m sure a lot of others don’t either. Please at least try to make more things free. Recently there has been a nicer variety of free things, but I always see even better stuff that costs money. PLEASE make more things free, and I might just delete this app because I don’t use it a lot for that reason. I know you probably don’t even care about if one person says YEAH IM GOING TO DELETE THE APP but I know a lot of people that have been, too. Even my sister has deleted the app. That’s the only thing. I do love how I can use it anywhere, it’s just boring because there’s nothing on there. That’s all. Thanks for reading this if you did. Have a great one 🥔🐬🤡🌸 :D ( also I put those emojis because I put those everywhere.) I truly love this app, just make more things freeeeeeeeeeeeeeeeeeeeeeeeeeeeee