Contact Grids Support

by ShiningLikeTheSun

Downloaded out of hotel curiosity after seeing an ad. Don’t waste your time if your have a basic skill set. All the things on here can be done in other apps that most people already use. Canva, Preview, and even just Instagram itself. Even with the pro version, I saw every possible option in the app in under 10 minutes. If you’re very new to everything I guess you could use it, but you’re better off just being authentic and showing what you got without all the try-hard bells and whistles.

I feel bad for people who are paying for this. There is some hidden potential in this app, it’s just very underdeveloped, and it seems extremely irresponsible to have people pay for it in its current state, but I mean, hey, that’s their choice. I hope they know what they’re doing. And I hope this app leans into more unique things like highlight covers and stickers. And perhaps the way they streamline the story process. Make it unique.

by Aaronchuck

I have paid for the upgrade. I have created multiple folders on my iPhone. The app will not see/read any of these folders. It only reads the existing folders created by Apple or other apps. This is super frustrating as I have created folders specifically so I don't have to scroll through my main photos folder for posting images to Instagram. And even if I do go try and grab photos from the "all photos" folder, if they are to far back in time, the app won't read them. The timer just keeps spinning then the app freezes up. This is absurd.
What happened to my upgraded pro version that I paid for?? It’s gone and replaced with another app your trying to make me pay another $5.99 for? What are you guys doing? I’m calling Apple and talking with them about whatever it is you are trying to pull on users.

by Banks0089

This is absolutely ridiculous. I paid for the pro version of this app last year and used it multiple times for my posts. Now for some reason the version I bought and downloaded to my iPhone has somehow been removed?! To make matters worst, you’re charging me $5.99 to get the pro version back?!

Even when trying to make do with the watermarked version of the app, it keeps closing on its own when I’m getting ready to export an image. After shutting itself down, the app automatically removes itself from my phone and back into the cloud. I’m so frustrated with the whole thing, I have no idea how their development team is ok with any of this.