Contact Decibel X:dB Sound Level Meter

Contact Decibel X Support


Company Name:

About: "Decibel X" is the leading noise meter app on the market, which has highly
reliable, pre-calibrated measurements and supports dBA, dBC. Our success lies at
the intersection of expertise in sound communication, listening to our dear
users, and our vision to build a great product.



Decibel X Customer Service 👿🤬😡😠💢😤

Decibel X:dB Sound Level Meter Contact Information

Listed below are our top recommendations on how to get in contact with Decibel X:dB Sound Level Meter. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Decibel X:dB Sound Level Meter. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SkyPaw Co. Ltd



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Sound Meter Website

Privacy Policy: https://kiwwi9999.blogspot.com/2022/09/blog-post.html

Developer: Abc Apps




Privacy & Terms:

http://www.skypaw.com/decibelx/privacy_policy.html

http://www.skypaw.com/decibelx/terms.html




Read 5 Customer Service Reviews 😭😔💔

4.7 out of 5
Mike Lipka
2022-03-05

I need to be contacted immediately. (586)709-7090. I did a test using your app and your readings highest recorded decibel was within the city ordinance. After I tested everything I turned everything off and laid down trying to take a nap. Then I was arrested. Using your app to test everything got me arrested and charged with a misdiminor

Jessica
2021-07-16

Where is the actual reading, the Db? Is it “max” or “threshold”??

Misleading app name, free version measures dBZ only

2022-04-28

by AcousticsProf

The app name is dB, dBA Noise Meter but what the developer doesn't tell us is that the app only reads Z-weighted decibels (dBZ) and not A-weighted decibels (dBA) in the free version. All the guidelines and standards say to measure noise levels in dB(A) as A-weighted decibels correspond to human hearing. So it's really misleading to the public who don't know any better.

dB(Z) levels are typically 10 decibels or more higher than dB(A) so people are always getting the wrong readings, unless they purchase the A-weighted portion. No explanation is provided, it's truly a disservice to people who think they're getting a good reading of their noise environment. Remember, a 3 dB increase in level means double the energy that reaches the ear, so 10 dB at the ear is a huge difference.

Developer should make this information available to the public. They benefit from their top ranking on the app store but forget they are spreading misinformation by not explaining to the public the difference between dBZ and dBA. I will gladly pay $10 for an app that provides readout in A-weighted decibels.

Misleading, No costumer service

2022-05-05

by Bleufyre

So last week I downloaded this to just check noise levels at a public function. Upon downloading it said I can try it for three days, after which it will charge me. So I say ok, I just need it for like 5 minutes, I’ll try it and go from there. It asks me for my Touch ID which usually happens before downloading apps. Next thing I know, they charged me 5.30$ for a monthly subscription! I immediately went on the app, canceled my ‘subscription’ and try to contact customer service, but no response and they’ve still charged me. It’s been 6 days, no response. How can one let this happen? What is this?

My usage of the app

2022-05-12

by 4ndr0

Provided the app is calibrated properly when you set it up, it’s pretty accurate in isolated areas like calibrating a turn table or checking a receiver for accuracy. However, a bunch of unrelated sounds events taking place at the same time throws the app off. Instead of giving you an average for the space you’re in, it just fluctuates based on individual sounds it picks up. For example, I value my hearing because I’m a musician. When I go to loud concerts I wear earplugs.

At a recent Korn concert I wanted to decide if I was far enough away that I wouldn’t damage my hearing or leave the venue with ringing ears. I tried the app, but I got numbers from people talking behind me, the band, clapping, so I wasn’t able to get an accurate reading. The meter jumped from 50db to 80db at a Korn concert where I was about 100 feet from the stage. While it wasn’t hitting over 100db or heaven forbid 120db, I chose to wear earplugs and I was the only one in my group to not leave with ringing ears.

In summary, the app is really great for isolated spaces, but it has trouble handling multiple sounds from multiple sources and giving you a stable number to work with. I don’t recommend it for harm reduction at a concert event, but I do recommend it for checking your speaker levels, calibrating your receiver, or anything audio related that is in a quiet testing area.


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