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Company Name: Pivotal Labs
About: Pivotal Labs develops web and mobile products that develops enterprise infrastructures for business
platforms.
Headquarters: San Francisco, California, United States.
Pivotal Tracker Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Developer: Pivotal Software, Inc.
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3 Most reported problems 😔💔
Comments don’t work
by Amadigan
I tried to comment on a ticket but the app didn’t display my comment even after refreshing so I posted it again, it still didn’t show up so I uninstalled the app so that I could access the web interface. Lo and behold, there were both of my comments, making me look like an idiot. I won’t be reinsta... Show more
Cant load any project or ticket on mobile app
by Chelsiezhang
Whenever I try to open a ticket it just shows a spinner for 3min and then says there’s error loading. Completely useless on mobile now. Please fix.
App crashes after adding a story
by Brettch
When I add a story to a project, the app crashes. When I reopen the app and tap the story, the app crashes. It seems like something is up with the current version of the app.
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Why should I report an Issue with Pivotal Tracker?
- Pulling issues faced by users like you is a good way to draw attention of Pivotal Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pivotal Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pivotal Tracker.
