Postcards app not working? crashes or has problems?

Postcards Status

Last Updated on 2024-11-11 by PostNord Group AB

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Common Postcards Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Postcards app on iOS and Android devices. Solve all Postcards app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Postcards iPhone Issues and Solutions

Postcards iOS app crashes, not working, errors
Postcards iOS app network issues
Postcards on iOS has black/white screen

Postcards Android App Issues and Solutions

Postcards has errors/crashing/not working
Postcards server network connectivity issues
Postcards has black screen

Postcards iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Postcards app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Postcards app crashes or not working on Iphone (iOS):

Close and restart the Postcards app on iPhone
Update Postcards app to the Latest Version for iOS
Uninstall and reinstall Postcards iPhone app
Update your iPhone to the latest iOS version

Fix Postcards on iPhone unable to connect to server/internet connection issues::

To resolve Postcards network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Postcards black/white screen (blank screen) on iPhone:

Follow the Postcards iOS app troubleshooting guide Here →

Postcards Android App Issues and Solutions

Fix Postcards not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Postcards app issues:

Force Stop the Postcards App
1. On android, goto "Settings" » click Postcards app. » click "Force Stop".

Update Postcards to the latest version on PlayStore

Clear Postcards App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Postcards app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Postcards.

Fix Postcards unable to contact server/ Postcards internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Postcards » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Postcards » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Postcards on android.

Solve Postcards black/white screens issue on Android:

Follow the Postcards android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PostNord Group AB, developers of Postcards.

Verified email

Contact e-Mail: kundservice.digital.se@postnord.com

Verified email ✔✔

E-Mail: kundservice.digital.se@postnord.com

Website: 🌍 Visit Postcards Website

Privacy Policy: https://www.postnord.se/integritetspolicy

Developer: PostNord Group AB

About this app

Download Postcards today and surprise someone you love. • If you send your postcard within Sweden before 16. 00 Central European Time on a weekday, the card will arrive the next weekday. PostNord Sverige AB (Sweden Post corporate identity number 556711-5695) is the responsible publisher of the this app service. Post Denmark is acting as an agent for PostNord Sverige AB. With this app, you can send real physical this app to anyone in the world, directly to the recipient's mailbox! To addresses outside of Sweden, it will take a few days longer depending on the recipient’s country. If you have questions regarding Postcards please contact PostNord Customer Service by Email: this app. se@postnord. com.