Contact ZDFmediathek Support
Company Name: ZDF
About: ZDF is a web portal for information and news. It offers a full program of informatio
Headquarters: Mainz, Rheinland-Pfalz, Germany.
ZDFmediathek Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ZDF
Verified email ✔✔
E-Mail: beta@zdf.de
Website: 🌍 Visit ZDFmediathek & Live TV Website
Privacy Policy: https://www.zdf.de/zdf-und-datenschutz-104.html
Developer: ZDFonline
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3 Most reported problems 😔💔
Chromecast won’t work
by Manuclaudsm7
I love the zdf Mediathek app and used to enjoy streaming it with my chromecast 2nd generation. For some reason it will not work with it since about 1 month. I even bought a new chromecast, reviewed the internet WiFi with a tech etc, called chromecast customers service etc.
It can only be the zdf app, and it also does it on the ORF app. Please fix this, I would love to change my rating!
ZDFmediathek app lacks proper buffering support
by Kryphilus
I like to watch German TV. However, on narrow bandwidth connections for example when traveling there is no decent buffering, making for a disruptive viewing experience. Memory is no longer a problem on most devices. App could also check, etc. so that after some wait with well-designed progress info there is a fully enjoyable experience. I rather wait a longer time at the beginning than have to wait many shorter times in mid sentence or have a frozen or black image with only sound etc. Please have your app designers test under real world conditions. Thank you.
Wished video would display reliably
by Peterndenise
Sometimes the display goes black while audio continues. Kind of buggy. :(
Would be really nice if we could download the video for viewing offline or in an airplane. Even a 24 hour window to view content would be a really really nice enhancement.
Thanks though for giving us Americans the chance to finally watch German TV.
Have a Problem with ZDFmediathek? Report Issue
Why should I report an Issue with ZDFmediathek?
- Pulling issues faced by users like you is a good way to draw attention of ZDFmediathek to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ZDFmediathek customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ZDFmediathek.
