Asana app not working? crashes or has problems?

Asana Status

Last Updated on 2017-11-05 by International Yoga Academy Limited

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Common Asana Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Asana app on iOS and Android devices. Solve all Asana app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Asana iPhone Issues and Solutions

Asana iOS app crashes, not working, errors
Asana iOS app network issues
Asana on iOS has black/white screen

Asana Android App Issues and Solutions

Asana has errors/crashing/not working
Asana server network connectivity issues
Asana has black screen

Asana iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Asana app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Asana app crashes or not working on Iphone (iOS):

Close and restart the Asana app on iPhone
Update Asana app to the Latest Version for iOS
Uninstall and reinstall Asana iPhone app
Update your iPhone to the latest iOS version

Fix Asana on iPhone unable to connect to server/internet connection issues::

To resolve Asana network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Asana black/white screen (blank screen) on iPhone:

Follow the Asana iOS app troubleshooting guide Here →

Asana Android App Issues and Solutions

Fix Asana not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Asana app issues:

Force Stop the Asana App
1. On android, goto "Settings" » click Asana app. » click "Force Stop".

Update Asana to the latest version on PlayStore

Clear Asana App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Asana app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Asana.

Fix Asana unable to contact server/ Asana internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Asana » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Asana » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Asana on android.

Solve Asana black/white screens issue on Android:

Follow the Asana android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at International Yoga Academy Limited, developers of Asana.

About this app

Now read your Favourite Yoga Articles on the go! this app's editorial board consists of a team of renowned yoga masters who are both highly-experienced and professional, while the organization is run by a strong group of dedicated yoga teachers who offer their services on a voluntary basis.