Contact Voxofon International Calling Support

This story takes place in November 2015. I was bored, so I decided to look at communication apps to use with friends and family. While I was exploring, I found an app called Voxofon. According to the discription, it lets you make free calls between app users and make paid calls at very competitive rates. Upon reading this, I decided to download the app and try it out. Once I downloaded the app and asked one of my contacts to install this app, I decided to make my first call. The quality of the call was perfect and I never experienced an issue. At the time, my house didn’t have a strong internet connection, so it starting cutting off. Other than that, the app was very useful. A month ago, I noticed something that I didn’t expect. When I tapped on the contact to make a free call, the call didn’t go through and disconnected. The only call I could make was a paid call, and that worked fine. So, I tried uninstalling and reinstalling the app and my phone, and no success. It made me angry, so I contacted the support team. I explained in the email that I had a strong connection while making the call and it wouldn’t go throught. After communicating withe representative, they said tghey will investigate and econtact me as soon as they have more info. A month has passed and they never contacted me whatsoever. So basically I cannot use this app. The End

I don’t usually leave comments online! But!!!…. I think I have to now… If I can give this app negative star I would!!! They charged me a-lot of minutes for no answer calls, for answered calls that went to a different asian country!!! This is ridiculous app! I’ve used this app for so many years since didn’t even have any app to use to call my family but I haven’t used this for awhile after realizing how much they charge me for rings and calls went to a different number (other countries) !! No customer service to call and complain either!!!

This app used to be good. It was my go to but now the calls don’t even last a minute, it eats away at the credits I put on. After the recent update I have even more of an headache because now it won’t even allow me to make calls because my number isn’t verified but it won’t let me verify also what I notice about the app when you buy the credit and dail my number it send me to a different number then when I try hand it won’t let me then it took all my credit my ,I have had the same number for 20 years. This is absolute garbage now. I am very disappointed.