Contact Reno Gazette Journal

Contact Reno Gazette Journal Support


Company Name:

About: Gannett is a media and marketing solutions company that publishes newspapers and operates news and
advertising internet sites.

Headquarters: Mclean, Virginia, United States.



Reno Gazette Journal Customer Service 👿🤬😡😠💢😤

Reno Gazette Journal Contact Information

Listed below are our top recommendations on how to get in contact with Reno Gazette Journal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Reno Gazette Journal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Contact e-Mail: [email protected]


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Privacy & Terms:

http://cm.rgj.com/privacy/

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Read 10 Customer Service Reviews 😭😔💔

4.3 out of 5
Belva Hockett Ringger
2024-08-30

Looking for articial on an accident that happened in July of 1965 or 1966 not sure on year ....in which my brother Albert W. Hockett died...It happened in Sun Valley Nv ...Dune buggies and motorcycle??? Need for my family history information book im doing for my family...Please call or email me at rbelringger@ gmail.com or call 928-681-2017 Thank you for your help....

Lyndi
2023-05-28

Missing paper today. AGAIN Please deliver today's paper TODAY! We were out of the country for 3 weeks recently May 1-18. I asked our dog and house sitter to save all newspapers from when we were gone. Upon our return, we found that only 3 papers were delivered in 18 days. Will these frequent (almost daily) issues EVER be resolved?

Thomas J Taber
2023-04-04

I will have to reconstruct my message to the RGJ and USA Today as when I attempted to print off a copy of the message the message was erased and the instruction to 'Fill in all required fields and Try again!' appeared when I returned to the 'Leave a comment:' section. Date: April 4, 2023

Carla Bartlett
2023-01-11

I have made many attempts thru phone calls and chat with promises of corrected paper delivery issues with no results. It’s been a month now…with one paper delivered on the 9th of January at noontime. I am very frustrated because I’m still dealing with this. Carla Bartlett Ph# 775-626-8087

Christine Paige
2022-09-21

my compliments to your carrier, and to in-house communication. I put my paper on a vacation hold- and it WAS HELD during the time I was gone. Back today, and my newspaper was delivered this morning! I am not being sarcastic! I had cancelled delivery for several months, and previous problems with vacation hold were part of the reason. Also, for the last couple of weeks, prior to vacation hold, the newspaper has been delivered to the front porch!! Not some random place on the driveway, or in the bushes! Wow, what a good aim! I appreciate it. Also, a few months ago, sometimes the paper was not delivered until 9:30 or 10AM. Now it is there every morning, 06'ish. Please thank the delivery person for me! Thanks

John Bullis
2022-06-21

If we get a paper, it is always about 8am. We want it to come at least by 7am. We have not received papers about half the times. Have you contacted delivery persons for the Carson City Appeal (only comes twice a week)?

Sue Ehrlich
2022-01-08

Did not receive paper on Friday. When I called was told I would receive BOTH Friday and Saturday papers on Saturday. DIDN'T receive Fridays today. Will I receive it? Am I being billed for papers I am not receiving?

Poorly designed

2022-04-29

by Like My Football

Used to be the app showed the actual paper on the left side of the screen and when you clicked on the article, it would pop up on the right side of the screen where you could read it. Also, it was very easy to select “Editions” and go back and read previous versions of the newspaper. No more. After an update, it now looks like a Website search result: Pictures, headlines, videos. What is on the front page of the Reno Gazette Journal? I have no idea as the powers-that-be have decided national Top Stories should be listed first (RGJ typically has local stories on the front page but this app now shows national headlines). Further down I did identify some stories that were in the RGJ but these were yesterday’s articles, not today (there were no dates either in the head lines or in the article itself but I read a hard copy the day before so I knew it was old news). Want to call up an article from Friday’s paper? Good luck. With the previous version, you just clicked on Editions and selected the paper you want. Now, there is no option for selecting yesterday’s paper, or the day before, etc. Probably going to cancel RGJ subscription as I don’t want to spend an hour each day sifting through all the stuff they have listed - I just want to read what is in today’s paper but that doesn’t appear to be possible with the “new and improved” app.

RGJ joke newspaper

2022-05-06

by GES 1345

What kind of business (especially news paper) cancels my years old subscription (no one could tell me why). Sunday was the last paper I was able to read. The app changed to PNJ on screen which is weird. Every time I try to open the app it gives me the option of which edition I want to read, click any one and get a message that says “Sorry” please go to website or call to rectify problem. I sent 3 emails since Monday with no response. I called and talked to someone in India who said they have no record of my existence! After a 40 min call I asked to start a new subscription. She asked when I would like my subscription to end, with the max at 5yrs, I said yes. Then it occurred to me that is roughly when I changed my old subscription so they automatically cancel subscriptions at 5 yrs. Who does that!!
As of today I still cannot access their paper, soon to be canceled:)

Misleading and missing key information

2022-05-13

by RenoLocal

I have used this app for close to two years to give it a fair chance and it has consistently published news stories with false claims. A quick glance at any other news source demonstrates the quantity of fair-sided information that is left out and this source has continued to publish information that is untrue or one-sided. The information goes as far to continue pushing stories which have been recalled in other sources for errors. I would not recommend for someone interested in a full picture of any story.


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