Contact Marine Debris Tracker Support
Company Name: Kyle Johnsen
About: Debris Tracker is an open data citizen science movement, powered by Morgan
Stanley. Join us in creating a bigger picture of the plastic pollution crisis by
using the app to report litter wherever you find it, from our oceans to your
backyard.
Marine Debris Tracker Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Marine Debris Tracker Website
Privacy Policy: https://debristracker.org/privacy-policy/
Developer: Southeast Atlantic Marine Debris Initiative
Privacy & Terms:
http://www.marinedebris.engr.uga.edu/
3 Most reported problems 😔💔
Disappointing Waste of Time
by Kaipaddler
Shame on National Geographic for not improving this poorly produced app. Do you want to stand on the beach waiting over 5 minutes for this app to finish “fetching” and “loading” each time you want to use it? I was able to walk home after attempting to document some plastic trash and it has yet to open, hence this disparaging review. Sadly, deleting this nonfunctional app will be my next action.
Cumbersome and GPS not reliable
by Bikingchick'15
Labeling every single piece of trash takes a lot of work. The GPS was not accurate when I looked at the map of where it said we had been. I love the idea and the motivation behind the app, but I won’t be using it again.
Inconsistent
by NellaBackwards
Some days, the app opens within a few seconds, other days the app will keep saying “fetching data” forever and never open. I use this app for class assignments and the inconsistency it stressful.
Have a Problem with Marine Debris Tracker? Report Issue
Why should I report an Issue with Marine Debris Tracker?
- Pulling issues faced by users like you is a good way to draw attention of Marine Debris Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Marine Debris Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Marine Debris Tracker.
