iNTD app not working? crashes or has problems?

iNTD Status

Last Updated on 2020-06-25 by New Tang Dynasty Television

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Common iNTD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iNTD app on iOS and Android devices. Solve all iNTD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iNTD iPhone Issues and Solutions

iNTD iOS app crashes, not working, errors
iNTD iOS app network issues
iNTD on iOS has black/white screen

iNTD Android App Issues and Solutions

iNTD has errors/crashing/not working
iNTD server network connectivity issues
iNTD has black screen

iNTD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iNTD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iNTD app crashes or not working on Iphone (iOS):

Close and restart the iNTD app on iPhone
Update iNTD app to the Latest Version for iOS
Uninstall and reinstall iNTD iPhone app
Update your iPhone to the latest iOS version

Fix iNTD on iPhone unable to connect to server/internet connection issues::

To resolve iNTD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iNTD black/white screen (blank screen) on iPhone:

Follow the iNTD iOS app troubleshooting guide Here →

iNTD Android App Issues and Solutions

Fix iNTD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iNTD app issues:

Force Stop the iNTD App
1. On android, goto "Settings" » click iNTD app. » click "Force Stop".

Update iNTD to the latest version on PlayStore

Clear iNTD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iNTD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iNTD.

Fix iNTD unable to contact server/ iNTD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iNTD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iNTD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iNTD on android.

Solve iNTD black/white screens issue on Android:

Follow the iNTD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at New Tang Dynasty Television, developers of iNTD.

About this app

Powered by NTD, you will be able to access NTD programming 24/7 . • Live streaming allows you to watch NTD TV no matter where you are. •VOD of news and programs provides you the flexibility of watching your favorite programs at your convenience. • News article and information sections bring you the latest news reports, lifestyles, entertainment stories, and commentaries. You can also share your favorite articles with friends via email. • Settings offer you the choice of language selection. You can set your default Chinese Characters either as Simplified (GB) or Traditional (Big 5). this app is a free app that allows you to watch New Tang Dynasty (NTD) Television content on your iPhone or iPod Touch. With this app in the palm of your hand, you are connected with the world anytime, anywhere.