Contact WRAL Weather Support

by Momlueffie

This new app is not nearly as good as the original weather alert app. Everything I needed was on one screen with easy access to the radar and the storm centers. So much easier to read and use.
Please bring it back.

I did receive your response and in answer I have been over the new app many times and seen all its features. It is still does not hold a candle to the old app which was simple, easier to use, with everything you need on one page, and without the ads. I’ve downloaded the weather channel app which I think is better than the wral new app. I’ll keep your new app on my phone simply to be able to receive the weather alerts.

by Surfman47

I really enjoyed and used the previous WRAL Weather Alert app and was excited that it was being updated to a larger app with more features...what a disappointment!!! More is definitely not better and even more disappointed that even the portions that I used daily don’t work as well as what I used on the old app. An example is the icontrol radar. It takes forever to load, the time frame is smaller and if you move to another state, you start the process all over again. That being said, I’ve downloaded AccuWeather and The Weather Channel both of these work better than WRAL’s. Sorry to say if that’s the best you can do, I’m out of here.

by IOS 7 Fail

Not only did the update delete all of my preset locations it also deleted many of the settings. You can no longer see where there is lightning within a storm system and you can no longer see little icons of each of your presets in relationship to each other and the storm. You also can’t control the transparency of the storm system in the iControl feature making it hard to determine where these major storm bands really are! Also, forget about zooming/moving the iControl screen around because it will get stuck in buffer mode and you won’t be able to bring it back without restarting the app. I have always loved this app and it is typically far superior in terms of information compared to any others but this update is disappointing.

Edit: I did find a way to adjust the opacity but it doesn’t let you slide the icon and clicking the little dots caused it to freeze.

Also, I am unimpressed as I have been reading through other similar complaints that everyone for the last 2 years has received the same response to their concerns.