Contact Wordfeud Support
Company Name: Bertheussen IT
About: Play against 30 million opponents!
Wordfeud is a multiplayer puzzle game
where you can challenge friends and random opponents and play in up to 30
separate games simultaneously!
Create and place words on the 15 by 15 tile
board and earn points for creativity and placing letters on the high scoring
Double Letter, Double Word, Triple Letter and Triple Word tiles.
Search for
friends to play against or allow Wordfeud to matc.
Wordfeud Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Wordfeud. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wordfeud. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bertheussen IT
100% Contact Match
Developer: Bertheussen IT
E-Mail: support@wordfeud.com
Website: 🌍 Visit Wordfeud Website
57.14% Contact Match
Developer: Kim Stephen Bovim
E-Mail: wordfeudtiles@gmail.com
Website: 🌍 Visit Wordfeud Tiles Website
Privacy & Terms:
http://www.facebook.com/WordfeudGame
Read 9 Customer Service Reviews 😭😔💔
I have been playing Wordfeud for a while now and appreciate its simplicity and dedication to the wordplay and not bells and whistles. Lately their seem to be more words accepted that have no definition which may be due to international dictionaries and simple words not being accepted which have a dictionary definition or are in commonplace slang usage. I just had the word ‘guilted’ refused which means getting someone to do something out of guilt. I don’t have the greatest vocabulary so I rely on strategy and value getting extended words for points. I am sending you this notice in hopes you will extend your inclusion of actual words and not fake or manufactured words. Thanks for your time.
Repeated issues with ratings that are not reflecting my game/s. Again, Wordfeud has my skill rating stuck at 1899 - same place it was before my last 3-4 wins. (It goes down significantly with a lost game and very slowly inches back to 1899, then freezes.) Indicating only 84 games won, 33 lost while I've definitely played more games than reflected. ANY support to move forward without current frustrations would be greatly appreciated! Many thanks, Jeanne
Seems frequent issues with scoring . . . I've won last 4 or 5 games but my skill rating is stuck at 1899. There (1899) or close previously and the second I lose a game it goes down significanatly. Now, again at the 1899 and winnings are never reflected. Ongoing puzzlement. Can you help me out??? Thanks, Jeanne
Seems frequent issues with scoring . . . I've won last 4 or 5 games but my skill rating is stuck at 1899. There (1899) or close previously and the second I lose a game it goes down significanatly. Now, again at the 1899 and winnings are never reflected. Ongoing puzzlement. Can you help me out??? Thanks, Jeanne
My profile pic doesn’t show me the updated one after I change it.
Hello-I find it necessary to look for another app to play scrabble due to the frequent offensive ads from Solitaire Home Design. I don’t mind ads but they have gotten so bad recently. Apparently, Betta Games who owns that game has received numerous complaints, as well. I love your app but until that company is removed, I can’t consciously continue to play. I hope you will look into who you promote. I would hate to think a child or young adult will be exposed to that type of content. Thank you.
3 Days
by Danielle N K
WordFeud, 3 days to play a turn is TOO LONG. I've been playing this game for years, usually always have the maximum 30 games going, and most days are incredibly slow on this app with maybe five of them playing and the rest well on their way to timing out. Please make an option for quick play already!!
Also, your support team used to be good about responding to e-mails that I’ve sent. For the past few years, I’ve gotten zero responses. There are some people you seriously need to kick off of this app, like the ‘Mark Hung XL’ or whatever his screen name is. Literally for years I’ve been getting stuck getting matched up with two or more of his accounts and he won’t play a single word, he’ll just move on to another account. I have two games going with that creep that are just going to sit there for three days. It ticks me off, but I know e-mailing your support team won’t do a thing!
Wishing For Improvements
by DuhReesker
I have been using this app for a cpl of years or so. While I have enjoyed it, I’ve been frustrated so many times that I finally decided to speak up. My biggest complaint is the short timespan before being automatically resigned from the game. Sometimes I just get busy and can’t get back to it that quickly, and I will lose track of the game timeframe. That said, my 2nd complaint is that there is no clearly visible timer on the game, showing the remainder of time left. 3) Words that are recognized in Scrabble and Words With Friends are not recognized in this app, some of which are pretty common. 4) I wish the “Resign” button was on the left or top side of the board. Idk how many times I’ve accidentally hit it while holding or moving my iPad or phone and been resigned from a game. Very frustrating. 5) The list of ppl I’ve played games with seems to disappear after about 30 days. I’ll go back to start a new game with someone & there will be NO-ONE listed. ☹️
Word fanatic
by Magpie905
Here we go again. I select random and keep getting people I have previously played. Again, if I want to continue playing another player, I add them to my friends list and rematch myself. I’m getting ready to go back to WWF. This seems like an easy fix in your multiple updates. Please stop doing this! previous Word feud is my favorite "scrabble" app. However I have one issue that is really annoying me. When I want to play someone new, and request a challenger, very frequently I am matched with someone I have already played. If I wanted to play with them again I would add them to my friend list and request myself. Stop doing this! Update: again, please stop automatically matching me with people I have already played. I would request a rematch if I wanted to play them again. Some people mistake this app for tinder. It’s really annoying and cannot be random because it happens so frequently.
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