Company Name: The Casey Group
About: Field sales and service reps use Mapview to visualize their data geographically
and to plan the best route for their customer visits.
Mapview enables you to
efficiently manage your territory with easy-to-use mapping and planning tools.
Listed below are our top recommendations on how to get in contact with Mapview Sales Route Planner. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mapview Sales Route Planner. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Casey Group
by Edward100
1) This app used to show driving directions between two locations by simply clicking on two points. That functionality no longer exist.
2) I can’t find a way to sync between two devices. The developer claims you can set up an iCloud account, but this doesn’t work.
There is zero phone support. I have emailed the company and have received no response at all - zero again. After entering a huge amount of data, I am forced to look for another app. Sad!
by Anp2357
This app use to be the best on the market. Did everything I needed as a field sales rep. Now it closes unexpectedly when I am in the middle of entering data into a lead. Some times it takes me 3-4 tries to finish a task. I sent an email to the support team over a week ago and they haven’t gotten back to me. In the past, I would get a call or email within hours of having an issue. This issue is completely unacceptable and needs to be fixed.
by Hopeful But Disapointed
I just purchased this app as it looks like it can be quite helpful, and it may turn out to be eventually. Few of the functions are intuitive and the “support” on the website is HORRIBLE and I can’t even find a help section in the app. I did get a timely and helpful
call back to help upload a spreadsheet, but trying to learn how to use many of the basic functions listed is a nightmare. Need to improve or actually create a tutorial.
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