Contact My Horse Support

I played this game when I was a little younger and I decided to come back to it to reminisce. Since I’m technically an adult and can make adult purchases, I decided to buy 110 for $5. Immediately afterwards I bought a horse with coins and not the gems I have just acquired. After the purchase of the horse, the game crashes before I could even name it. I’ve had problems with it crashes when I used to play it so I thought nothing of it. But as soon as I started up the game again, my purchase of those gems were not there and the game started all the way back in the beginning. I tried restoring my purchase but it only restored one purchase I made a long time ago. Their terms say that they will terminate an account if it has been unplaced for over 180 days. It’s been over 180 days since I last played so I was confused on to why I got that purchase back but not the one I made just minutes before. From what I remember about the game, it was good to just pass time. Don’t get me wrong, I’m not upset over loosing $5, but the fact I didn’t get the item I paid the $5 for. The short way of saying it, I was scammed. Thanks Zynga :)

First, I wanna say that a lot of these 5 star reviews about “stopping the hate” look planted. Second, my rating of this game is beyond fair and not based on stuff the game DOESNt include- why would you give a 1 or 2 star review because they don’t have more unicorns?! DUMB. This game was great. I was having a ton of fun playing with my horse. I was saving up gems and coins so I could purchase the tack sets and not buy them individually because having the set gives you a higher presentation score when you do the competitions (which become necessary to win in the later competitions). BUT, all of a sudden, the game started doing in app ads after the minigames you can play. There are already ads in the game that you can watch to get gems. These ads that pop up do not give you gems. Anyway, a message pops up that says “ANY IN APP PURCHASE TURNS OFF ADS”. Cool, so I used my saved up coins and gems and bought a tack set. Bought 3 earnets. Ads STILL didn’t turn off! I bought treats, food, competition clothes, I basically emptied all I had and THE ADS WERE STILL THERE. So now, I barely play. I cant be the ONLY person having this problem! Unless they want you to buy coins or gems with real money (that is NOT specified in the message the game gives you). Anyway, the ads are so ubiquitous basically any task you do there are stupid final fantasy ads that follow. I hardly have time to myself to play and these ads ruin that extra time I have.

I have played this game since I was very very little with my sisters, and I’m now twelve. I still play it occasionally and have been working hard to earn Uncle Hector’s horse. I finally got him, and whenever I did, it kicked me out of the game and when I restarted it, it made me start over the entire game with the black horse instead of the beginner horse. This would have been fine, as my level was still 13 and I had all my horses, money, and gems (I think). The issue was it was introducing me to the game again, and when it made me click on the book to look around it permanently made me on a grey screen on the competition that got me the horse. Great game, but VERY disappointed I lost all my stuff because of that. If you want to play this game I say yes go ahead it’s very fun, but stay away from Uncle Hector’s horse. Ruined everything. I hope somehow someone will see this and be able to help me, because it’s really annoying.