Contact Variety Support
Published by PMC on 2023-09-27 About: Variety is the premier source of entertainment news. Since 1905, the most
influential leaders in the industry have turned to Variety for timely, credible,
and straightforward news and analysis, covering film, TV, digital, music, and
theater.
How to Contact Variety Customer Service/Support
Listed below are our top recommendations on how to get in contact with Variety. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Variety. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Penske Media Corporation
E-Mail: [email protected]
Website: Visit Variety Website
56% Contact Match
Developer: Penske Media Corporation
E-Mail: [email protected]
Website: Visit Penske Media Corporation Website
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Privacy & Terms:
https://pmc.com/privacy-policy/
Reported Issues: 3 Comments
By Doren Sean Michael
MISSING: Real Time Alerts Feature
The app states there are real-time new alert push notifications you can turn on via the settings menu. This is 100% false. There is absolutely no way to do this. There is actual absolutely no alert feature at all. I’ve emailed support 5 times with no response, so I’ve decided to leave a review to inform others that are expecting this feature. If I’m incorrect, please reply to this review with instructions on how this can be done & I will revise the content. Below is what they state, but the feature is completely nonexistent. “REAL-TIME NEWS ALERTS: Keep up with breaking stories as they happen with push notifications, easily toggled on or off in the app settings menu. “ In fact the screenshots show a “bell” icon next to the “gear” icon, which does not exist in the actual app. Please respond with how to active the real-time news alerts. Please. Thank you.
By Kuo1430
Redesign removed any and all usefulness
I simply can’t understand why the app would be redesigned to just have one general feed without any option to read by topic (TV, Film, Digital, Business, etc.). As someone who works in the media industry and reads Variety daily, it’s incredibly sad and I have deleted this app from my phone. Instead, I have to use my mobile browser to read articles from the web page. This is literally the first app review I have ever written but this UI/UX is so poor that I felt compelled to do so. Whoever is the CTO should immediately implement changes - I would imagine app engagement has totally collapsed. This is digital media 101 and calls into question Variety as a leading player in media itself.
By sunnyside down
An infinite variety of awfulness
Just upgraded from the not very good older version. Endless scrolling to get to all the headlines. No longer able to look for news in a particular section — look at all the news or none. The articles used to be more readable in old app than on the awful website, but this is now web based in app reading experience with slow load times and an all around awful reading experience. The Variety app has long been awful, and this is just a new variety of bad. Wish I could go back to the older version for pre-iOS 10 that was a wee bit less bad than this.
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Why should I report an Issue with Variety?
- Pulling issues faced by users like you is a good way to draw attention of Variety to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Variety customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Variety.
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