Contact Simple Transfer Pro Support
Company Name: Rambax, LLC
About: With over 5 million downloads, Simple Transfer is the easiest way of
transferring your photos and large videos to computer using WiFi or USB. It can
also convert HEIC photos to JPG, HEVC videos to MOV/MP4 and Live Photos to
videos.
Simple Transfer Pro Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Simple Transfer Pro - Photos. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Simple Transfer Pro - Photos. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rambax, LLC
Verified email
Contact e-Mail: support@rambax.com
Read 3 Customer Service Reviews 😭😔💔
Unreliable
by MightymightyGK
Did not transfer all photos into album... built album and moved less than 50 percent of photos into it - though did put all of the photos in the “camera roll” - so I then had to go find them... I did pay for the Pro version and no joy... reported this bug and received no feedback. Also connecting to other devices and computers with the app is not reliable... even though it reports “seeing” the device, it still does not connect... sure, a complicated task this App is supposed to accomplish but it does not work as expected. My recommendation is to keep looking. I wasted my money.
Did not work for a 20gb video
by Searay4360
I tried to download a large 20gb video file from my iPhone 8 iOS 13.2.2 to a Window 7 pc. I tried both the browser method and the desktop windows app. If I select the video format “original” I only get the audio. That is true for smaller video files as well. If I select H.264 it simple hangs, no progress no messages. I let it sit for hours. I can download smaller videos using H.264 and that works.
I tried to report a bug in the app but that link does not work.
Also I paid twice for this app. I downloaded the free version and since it appeared to work on smaller files I purchased the pro from the free app. It never updated the icon as “pro” so I thought the reason I was having problems was that it did not upgrade. I went to App Store and purchased the pro directly. The phone did create a separate second icon for the pro version. Checking my iTunes account I was charged twice.
I wish it worked and it would be nice if there was support or the report a bug worked. The link for suggest a feature also did not work.
Worked for a while
by Procrastigamer
Then it stopped. It would get stuck at 12 of 13 etc. So, money back. Oh and no response from support of course. So then I tried a couple other apps which were terrible.
The whole reason I went into this morass was that I couldn’t get iCloud to do the simple thing I wanted: download all my pics so I could clear them off my phone.
Lo, i went back to iCloud to try once more and now it works. And it’s *much* *much* faster than simple transfer when it did work. In case somebody had the same problem: I couldn’t make selections in the web interface if iCloud. But now I can and it’s incredibly fast. Sigh of relief.
True confession: when I was broke I wrote a few fake reviews for money. Never got paid btw so serves
me right haha. Point is I think fake reviews is a booming industry. This is obvi not fake.
Have a Problem with Simple Transfer Pro - Photos? Report Issue
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- If you are a Simple Transfer Pro - Photos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Simple Transfer Pro - Photos.
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