Contact NOAA Weather Radio Support

by Stop The Excessive Ads

Here is my story,

I downloaded this app in anticipation for Hurricane Irma. I went to use the app and it was locked in to the loading screen, I thought this meant it would work in a time of need. Once we lost power and the storm was ramping up to its worst, I opened the app and waited 1 min for it to connect to a radio in my area. No luck, I figured I would try again when I received power. When I did get power same issue occurred. We faired ok and I downloaded my local news app. We used it for the next 2 days (day of storm and luckily the 23.5 hours of no power.) I reached out to the Noaa people to notify them of my troubles and ask for a refund if $4.99. I am not a fan of paying for apps unless it is a necessity. This seemed critical so I forked over the $5 for an app that I would use possibly once a year. When asking for a refund Chris (the CEO) asked what I experienced and what channel was having issues. He responded that his team would be working to fix the issue. Although that is kind I would still like a refund and responded this. I have not heard from him in roughly 2 weeks. At the end of the day if the app had worked when and how it was supposed to then I would not mind the $5 being spent. The fact that I used a free local news weather app and it did a significantly better job is frustrating. I would rather donate the $5 to them then spend it on this app.

by Rpsfarms

During 2016 was able to use the app on my I phone and my iPad. Was extremely pleased as I am a farmer and it is the most dependable weather service available as far as accuracy. For some reason in 2017 I am unable to use the location from Lubbock Texas . It simply spins "Connecting " but never buffers. The Amarillo connection works every time . Other locations work , but never Lubbock or Plainview. I have tried to delete the app and renew it but nothing helps. It is absolutely not functional as far as the radio broadcast. Of course it brings up the page that can be viewed but I need the verbal feature. When working properly it is the same quality as the weather radio in my tractors. I need this feature to work. Otherwise my purchase of the app is now a waste. Currently I would give it no stars.
And here we are in 2020 still doesn’t have the radio function , just continual buffering .

by Khaj0412

I got this app for the purpose of having the NOAA radio weather at my fingertips whenever I wanted it. Recently I’ve owned an emergency crank radio which had NOAA weather on it and I love having the computer-generated voice reciting the forecast - for some reason I find it immensely soothing. Listening to that voice tell me the weather for my area (or, more specifically, the area in which I may be in at any given moment in time) is something I find both useful and pleasing to my ears. Within a few minutes of paying for and downloading this app I began to look around at the radio stations in my region and of the dozen or so stations “available” in my region only two of them delivered on a forecast and one was for a location on the other side of the country!
Since I am writing this review during a pandemic and everything is slow to change (or slow to be fixed if it is broken or not working properly) I will hunker down with this app and give it time to start working the way I want it to work. If it does not start to work correctly, however, my review could change.