Tanger app not working? crashes or has problems?

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48 User reports:
App has problems
 User reports 48

⚠️ Most reported problems ⚠️
Not working
44.9%

Something else
30.4%

Login
11.6%

Screen
5.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Tanger Problems 🔥

- Sign in page freezes

- No list of stores or map available

📋 21 Reported Issues:

S
Susie Abbott 2025-01-12

Receipts won’t upload.

D
Darlene 2024-06-20

Your is down

B
Brenda 2024-04-21

Not crediting my receipts

J
Joyce A Moyer 2023-11-25

I downloaded the app and logged in. After that, the T logo just goes in a circle and nothing happens.

⚠️ Troubleshoot | Report Issue ⚠️
K
Kari 2023-09-15

I made 3 purchases all on the same day at 3 different retailers at the Tanger Outlet. The app accepted 1 receipt for a store that uses a date format of month/day/year. It declined my other two receipts from stores that use a date format of day/month/year. The app told me those 2 receipts were too old. I've messaged Tanger twice and had no response.

B
Brenda Cheng 2023-09-04

Tanger App declined the uploaded receipts stating that the receipt too old. I uploaded the receipts on the same day that I purchased.

A
Angel Kikkert 2023-08-21

Can't load receipts for purchases on App and also won't load coupon book

L
Leslie Richards 2023-08-20

Not able to scan receipts in.

L
Lourdes Ramos 2023-07-09

Can not upload my receipts. I get an error - ScanbotSDK License Failure - expired 2023-06-18

⚠️ Troubleshoot | Report Issue ⚠️
L
Lori Pettigrew 2023-07-07

The receipt capture won't work

J
Jennifer Neilson 2023-07-01

Coupons won't load, rewards page won't load and coupon book won't load. Only get white screen in these areas and then screen keeps jumping

T
Tam 2023-01-07

Receipt capture never works

B
Brian Kostic 2022-10-02

I downloaded the app and logged in. After that, the T logo just goes in a circle and nothing happens.

S
Samantha 2022-08-22

Receipt capture is not working on App

⚠️ Troubleshoot | Report Issue ⚠️
R
Rod 2022-08-07

Receipt camera not working

R
Robin Manuel 2022-07-31

The capture receipt is not working. How can I add my receipts?

R
Renee Siggia 2022-07-30

Receipt capture is not working.

S
Shannon Sheppick 2022-07-19

Receipt capture isn't working.

M
Michelle 2022-07-14

Receipt capture is not working.

⚠️ Troubleshoot | Report Issue ⚠️
D
Donna 2022-07-04

The receipt capture is not working as it says Tangers license has expired.

L
Lynn 2022-06-29

Will not capture my receipt with picture. It use to work

Showing 1-21 of 21 reported issues:

Have a Problem with Tanger? Report Issue




Common Tanger Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Tanger iPhone Issues and Solutions

  2. Tanger Android App Issues and Solutions


  Contact Support

Verified email  

Contact e-Mail: appsupport@tangeroutlet.com


Verified email ✔✔

E-Mail: appsupport@tangeroutlets.com

Website: 🌍 Visit Tanger Website

Privacy Policy: http://www.tangeroutlet.com/privacypolicy

Developer: Tanger Outlets




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