Exchange-Rates Status

Last Updated on 2023-03-01 by Kai Bruchmann

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Crashes

100.0%

problems reported in the last 24 hours

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Common Exchange-Rates Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Exchange-Rates app on iOS and Android devices. Solve all Exchange-Rates app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Exchange-Rates iPhone Issues and Solutions

Exchange-Rates iOS app crashes, not working, errors
Exchange-Rates iOS app network issues
Exchange-Rates on iOS has black/white screen

Exchange-Rates Android App Issues and Solutions

Exchange-Rates has errors/crashing/not working
Exchange-Rates server network connectivity issues
Exchange-Rates has black screen

Exchange-Rates iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Exchange-Rates app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Exchange-Rates app crashes or not working on Iphone (iOS):

Close and restart the Exchange-Rates app on iPhone
Update Exchange-Rates app to the Latest Version for iOS
Uninstall and reinstall Exchange-Rates iPhone app
Update your iPhone to the latest iOS version

Fix Exchange-Rates on iPhone unable to connect to server/internet connection issues::

To resolve Exchange-Rates network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Exchange-Rates black/white screen (blank screen) on iPhone:

Follow the Exchange-Rates iOS app troubleshooting guide Here →

Exchange-Rates Android App Issues and Solutions

Fix Exchange-Rates not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Exchange-Rates app issues:

Force Stop the Exchange-Rates App
1. On android, goto "Settings" » click Exchange-Rates app. » click "Force Stop".

Update Exchange-Rates to the latest version on PlayStore

Clear Exchange-Rates App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Exchange-Rates app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Exchange-Rates.

Fix Exchange-Rates unable to contact server/ Exchange-Rates internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Exchange-Rates » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Exchange-Rates » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Exchange-Rates on android.

Solve Exchange-Rates black/white screens issue on Android:

Follow the Exchange-Rates android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kai Bruchmann, developers of Exchange-Rates.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Wise Website

Privacy Policy: https://wise.com/privacy-policy

Developer: Wise, formerly TransferWise

About this app

On the iPad is show the three contents side by side (Landscape). It is a universal app for iPhone and iPad. The data refresh come every day (Mo-Fr) at 02:15 pm. this app shows 33 currencies and base on EUR, USD, GBP and CHF.