Contact RemotePC Remote Desktop Support

This would be incredibly useful if it worked. Unfortunately, this app is the single most disappointing setback in modern technology since the Challenger explosion. After testing it on multiple devices and on multiple networks, I was unable to stay connected to my PC at home for more than a few minutes without it being interrupted and throwing me into a blue screen that either lasts until I force quit the app or until it returns me to the sad, frozen image of my PC’s desktop; taunting me with a cursor able to glide gently across the icons I need to click, but unable to actually click. Using remote PC is like watching It’s a Wonderful life, except instead of seeing what life would be like if I didn’t exist, I see all the wonderful things I could be clicking if I were at home. My documents and my applications are just out of reach; I am a ghost sitting in my computer room, trying futilely to click and click, and I cry as my connection to my PC slips away before my very eyes. If this were the Titanic, I would be Rose, floating on my driftwood, and my desktop would be Jack, sinking and freezing to death right before me. If you value your time, your money, and your dignity, I strongly recommend you avoid downloading Remote PC or spending money on their service.

More times than not the connection is not good. When trying to navigate a program such as word, you may thing you typed a sentence and look up only to see nothing happen. So you begin again only to find it lagged so much that now you have garble. When trying to use QuickBooks, often it is unusable. Tech support only tells you that the problem is that you’re not on the newest version. Does that mean they know they built it with problems? Updating has never solved the issues. It’s cheap and sometimes works well. While in Tech chat support , expect to be on hold for extended periods of time.

I have had continued issues connecting to both a Server 2012R2 box (black screens every time I connect with no apparent recourse to get the connection working. Occasionally it will work, but most often nothing but a white mouse cursor on a black background) and a Windows 10 VM (gives me a desktop background, but Ctrl-AltxDel also doesn’t do anything and I cannot login.) Still crashing after my initial review. The session will hang and there is no way to use the app. Worthless until these bugs are fixed.