Contact Capture Pilot Support
Company Name: Capture One A/S
About: Use your iOS device to remotely view, zoom, rate, and tag high-resolution images
during a photography shoot.
Plus, combine Capture Pilot with the additional
“Camera Control” in-app purchase to transform your iOS device into a virtual
camera display, so you can remotely fire your camera and control essential
capture parameters from your iPhone, iPad or iPod Touch.
Capture Pilot Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Capture One A/S
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Camera Connect & Control Website
Privacy Policy: https://www.rupiapps.com/privacy_policy_ccc_android.html
Developer: RupiApps
Privacy & Terms:
https://www.captureone.com/features/supported-cameras
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3 Most reported problems 😔💔
Completely Useless App
by FFFFail
What is the point of having this app for the iPad when it requires a computer running Capture One?
Please give us an app that at least allows you to control your camera from your iPad while previewing the image on the iPad screen.
This should be able to work in the field without WiFi, just Bluetooth.
Manfrotto had something like this for a while but it seems that they have stopped supporting it.
By the way, I purchased a license for Capture One Pro v11 and have found it to be of little use. Considering that Capture One did not honor their promise of free upgrades for a year as one month after purchase and installation they went to v12 and I would have to pay another $300 to get the upgrade. Needless to say I will not be renewing my license when my current license expires.
If you must have a pro image editing package, go with Adobe Lightroom/Photoshop.
Myself, I refuse to be held hostage to a perpetual subscription model.
I now use GIMP in place of photoshop and it’s completely free.
Capture Pilot crashes consistently with newer OS
by Pleased Plebe
When trying to use pilot to preview images, while images are still ingesting from tethered camera, swiping through images will freeze pilot. If I attempt to edit images from the same folder as capture pilot previews-while someone else swipes, capture pilot freezes.
Never an issue with older generation iPads…
as a long time user of capture one and capture pilot, it’s frustrating to see that a newer iPad makes pilot worthless.
Don’t buy
by Thunder Muscle Fan
After purchasing find out that though capture one and phase one were born from the same company, now the support for 100mp A series doesn’t exist. It was 6 years old you’d think the developers could keep it at least maintained. But after purchasing it (despite owning phase) doesn’t connect because connection error. Shameful execution!,
Have a Problem with Capture Pilot? Report Issue
Why should I report an Issue with Capture Pilot?
- Pulling issues faced by users like you is a good way to draw attention of Capture Pilot to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Capture Pilot customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Capture Pilot.
