Are you having issues? Select the issue you are having below and provide feedback to Kroger.
- Search engine is letter specific
- Quantity box is confusing
- Categories are not set up correctly
- Fruits and vegetables are difficult to find
- Have to save order on account
- App is wonky
- Customer service is sassy and unhelpful
- Debit card information is incorrect
App won’t let me do anything this has been a problem for months It keeps saying retry. I can shop, clip coupons. I can’t even access it when I’m in the store. I don’t know how many points I have etc Please please advise. 678-925-8895
Can’t get app to work. Can’t register a new account. Current account unable to sign in.
The app never works in your store and can't add digital coupons it is so frustrating
I’m using the app shopping list and previously when I checked off an item it disappeared. Today it did not and made shopping much harder. If I closed the screen and reopened the entire list was renewed and no items marked off. I hope this can be fixed
Every minute or so( no exaggeration) the app freezes up and you have to wait 15 minutes or more before it’s active.
iPhone 12. The app freezes. I try to select an item on the digital coupons. A page then pops up , it freezes the phone. Nothing will work except a hard reboot
I've had this app for a while now and can never use the digital coupons. Why offer them if your app is not working?! I'm going to other stores where you don't need to use an app to get cheaper prices! You're a big enough store that you should have a decent app! You are going to be losing business
When I try to type a product in the SEARCH section of the KROGER APP, I get multiple nonsense letters that make no sense. Help!
What happened to your app? Why do I have to choose how I want and where to shop, resubmit my preferred store when it's been the same location for years when all I want to do is look at the ad and it won't let you SEE ANYTHING UNTIL YOU SEARCH FOR YOUR STORE, next it'll ask for thumb print or the face recognition process...ridiculous, Walmart, Meijer and Sam's you just won a new shopper.
I have not been able Yo get The app to move From in store to delivery. It’s been two days. I need to place an order. Please help.
Complete guide to troubleshoot Kroger app on iOS and Android devices. Solve all Kroger app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Kroger Co., developers of Kroger.
You can create one and link your Plus Card through Kroger . Don't have a Plus Card? It puts convenience, savings and rewards at your fingertips. To use the this app app, you'll need a this app digital account. Looking for a faster, easier, more rewarding shopping experience? Save time and money with the this app app. You can add a new one when you create your digital account.