AXA Banque app not working? crashes or has problems?

AXA Banque Status

Last Updated on 2024-08-22 by AXA Banque France

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24 User reports:
App has problems

User reports 24

⚠️ Most reported problems ⚠️

41.7%

Not working

41.7%

Payments

8.3%

Account

4.2%

problems reported in the last 24 hours

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Common AXA Banque Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AXA Banque app on iOS and Android devices. Solve all AXA Banque app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AXA Banque iPhone Issues and Solutions

AXA Banque iOS app crashes, not working, errors
AXA Banque iOS app network issues
AXA Banque on iOS has black/white screen

AXA Banque Android App Issues and Solutions

AXA Banque has errors/crashing/not working
AXA Banque server network connectivity issues
AXA Banque has black screen

AXA Banque iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AXA Banque app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AXA Banque app crashes or not working on Iphone (iOS):

Close and restart the AXA Banque app on iPhone
Update AXA Banque app to the Latest Version for iOS
Uninstall and reinstall AXA Banque iPhone app
Update your iPhone to the latest iOS version

Fix AXA Banque on iPhone unable to connect to server/internet connection issues::

To resolve AXA Banque network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AXA Banque black/white screen (blank screen) on iPhone:

Follow the AXA Banque iOS app troubleshooting guide Here →

AXA Banque Android App Issues and Solutions

Fix AXA Banque not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AXA Banque app issues:

Force Stop the AXA Banque App
1. On android, goto "Settings" » click AXA Banque app. » click "Force Stop".

Update AXA Banque to the latest version on PlayStore

Clear AXA Banque App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AXA Banque app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AXA Banque.

Fix AXA Banque unable to contact server/ AXA Banque internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AXA Banque » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AXA Banque » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AXA Banque on android.

Solve AXA Banque black/white screens issue on Android:

Follow the AXA Banque android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AXA Banque France, developers of AXA Banque.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit AXA Banque France Website

Privacy Policy: https://www.axa.fr/axabanque-cgu-mobile.html

Developer: AXA Banque

About this app

Gérez votre compte bancaire simplement et en toute autonomie avec l’Appli AXA Banque. • Personnalisez votre code de sécurité à tout moment depuis l’application. • Recherchez vos opérations par montant, date ou libellé. • Désactivez temporairement votre carte bancaire pour bloquer toute opération de retrait ou autorisation de paiement. • Retrouvez toutes les informations nécessaires pour faire opposition rapidement. • Retrouvez toutes vos opérations sur vos comptes et cartes. • Consultez et téléchargez votre RIB au format PDF. • Consultez le détail de votre crédit consommation, crédit renouvelable et prêt immobilier. • Accéder à votre Espace Client Assurance en un clic. • Utiliser la messagerie sécurisée pour poser vos questions et envoyez vos pièces jointes. Une catégorie « Brouillon » vous permet maintenant de préparer vos demandes ou questions. • Accédez à tous les numéros utiles et procédures en cas de perte/vol/opposition sur votre carte, sur un chèque ou encore chéquier.