Contact Google Play Books Audiobooks Support
Company Name: Google LLC
About: Google is a multinational corporation that is specialized in internet-related services and products.
Headquarters: Mountain View, California, United States.
Google Play Books Audiobooks Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Google Play Books & Audiobooks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Google Play Books & Audiobooks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 5 Customer Service Reviews 😭😔💔
For most of last summer I begged you idiots to delete the errors you have in my profile that were placed by you and your malfunctioning software . As I have repeatedly stated you have screwed up big time .I DO NOT LIVE IN BRITISH COLUMBIA but you idiots have me living near VANCOUVER OR SOME OTHER TOWN WHICH YOU SEEM TO CHOOSE AT WILL . Try growing a functional brain or bring a learning disabled person into your cubby hole and let them play for a day . All I want is the ability to redeem my google pay cards without having a crap piece of software refuse the code that I submit !
My issue is after I've completed and successfully downloaded an audiobook, I will select one of my books that was downloaded and it has the check mark that it was successfully downloaded, it will then kick out of that and say it's downloading again and then if I leave it and click on another book and go back to that book it'll say it needs to be downloaded this is extremely frustrating because I am away from home I'm a week away working and I don't have access to Wi-Fi and I need to know why this keeps freaking happening as I can't play any of my bloody books they were already downloaded when I left my home and as soon as I play them it doesn't matter if I go into offline mode if I turn my data off if I go into airplane mode or even if I'm on a connection it will uninstall my bloody book and says I have to redownload it again if I want to play it offline and I haven't been able to find any kind of support or help in solving this issue anywhere.
Hi!
by ♥️😊♥️😊♥️
I’m trying this app out because I’m doing battage of the books so I need something that has all the books that are mostly free, my friends on my team are gonna get this so I’m super excited to try it out!
5 days later~
This app is horrible! I was using my school account cause I didn’t have another one and so did and so did my friends some bug got into all of our accounts and it stated that we had been hacked, if you are gonna get this app, DONT! And if you are gonna get it anyways, PLEASE DONT USE A SCHOOL OR PERSONAL ACCOUNT!!! Make a new one. It was all so horrible what happened to me and my friends so please take my advice and don’t get this app. I’m so disappointed and dissatisfied. I was so excited to try this app and now this makes me sick. I have been experiencing glitches on my school account ever since that on this app along with all my friends who got it. I’m actually to the point where I’m very concerned about my school acc, sometimes it won’t even open docs and stuff. Please fix this or take all accounts off so it makes it easier for everyone else. Ugh.
DONT PICK this if Other Option Exists
by LydLydLyd
Been using this to read a bestseller technical book for the past 3 months. I've observed the following issues so far:
1. Highlight colors mismatch: I use both web browser version and iOS to read for convenience. When I highlight using blue or red in web browser, the highlights are displayed as green or yellow in iOS app. This is really annoying because I highlight a different category of things in green/yellow. This mixes them up. This is a really small but obvious and disturbing friction for users.
2. Images disappear: I paid $33 for the ebook, the same price as its paper copy. This I'm expecting the same content. However, certain images are not available in iOS app.
3. Highlight "wiggles": countless times when I highlighted, either a word or a sentence, the highlight would wiggle. For example, if a word appears in both the subtitle and the paragraph, when I highlight the one in the paragraph, the highlight would show up on the subtitle. When I highlight a sentence, the highlight will be displayed off by several words or even characters.
4. Highlight disappears: when the highlights don't wiggle, they would sometimes disappear. They'll still show up in the list of notes, but they stay invisible on the page. They GHOST you.
5. My thumbs are too tired to type more but I'm sure I observed more... I rarely rate apps, let alone writing a review this long, but 4.6/5 is beyond inconceivable.
Broken - not a quality app
by TRexF14
App will not download or display books comprised of images (comic books). The app will show the download is complete, but all pages will be “image not downloaded.” Until recently, deleting a bad download and trying again would sometimes fix this issue - but not anymore. Application has options “delete download” and “delete from library” right next to each other in the menu. If you accidentally delete from library, you lose the book - permanently. Google can’t restore the original purchase, they can only give you a refund - you have to contact support directly for this. Until the refund is processed, you cannot purchase the accidentally deleted book again, either. The app used to work for comics, but no longer. You are probably better off trying to purchase and read comics via the comic publishers own apps. Hopefully Google fixes this issue with either the content or the app soon.
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