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Common SOS EU ALP Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Leitstelle Tirol Gesellschaft mbH, developers of SOS EU ALP.




About this app

In case of an emergency, this position will be used to inform the appropriate rescue coordination centre (Tyrol, South Tyrol or Bavaria).  In case of an emergency the activated app will start a telephone call with the emergency call center (only if the position of the smartphone is in Tyrol or South Tyrol).  Outside of the borders of Tyrol, South Tyrol and Bavaria emergencies are reported to the appropriate rescue coordination centre too.  It may be used in case of an emergency where you need medical care (by air or ground), get rescued from water or mountains or need the fire brigade.  SOSEUALP "SOS EU ALP" (formerly name "Notfall App für Tirol") reads your position (x, y coordinates) from your smartphone.  In such cases SOSEUALP calls 112 but do not send any data.  This makes it possible to receive help quick and efficient.  At the same time the collected data is sent.  SOSEUALP is supported actively by EUSALP (EU startegy for the alpine region).