myGMC app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
77.6%

Not working
12.2%

Screen
4.1%

Connection
2.0%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 38 Reported Issues:

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Joel 2024-12-22

App not syncing oil and air filter life with truck

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Patrick 2023-11-03

After 6.20.0 update, every time I open the app it pops up a text box reading sorry an unexpected error occurred? Worked fine before the update!

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Rob 2023-10-13

My app is not responding please help. I paid lots of money for my car and to have the my gmc app not working sucks ass

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James Wheeler 2023-09-25

Why do I get message “ server unresponsive “ when trying to use my GMC app for my 2023 GMC Sierra? Also, many times the face recognition does not work to let me sign in. Everything was working fine until now.

K
Kevin T Hawkins 2023-05-22

Last month I received an update to my GMC mobile app and the phone is Android. With the old app I could use the vehicle location with no problem. With the updated app the map portion that shows the location of the vehicle does not work most of the time. The map shows the location of our vehicle at my wife`s job location when the vehicle in parked in our garage. Please advise. Thank you Kevin

D
Diana 2023-05-06

App on my phone will not work I tried uninstalling a re installing the app. The message I get is sign in unsuccessful should resume shortly try again later why is this happening it never did this before now it’s acting up

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Doug Maddox 2023-04-23

My GMC app won't come on.

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Michele 2022-12-05

My gmc app will not connect. I have uninstalled and reinstalled all night. It worked last week and now it won’t connect or update my important concerns like, fuel, oil, tire pressure or location. I can’t even remote start the car in the morning from the app!!! My Buick app works fine for my Buick vehicle. Please help me to connect my gmc app!!!

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Daniel Opyd 2022-11-28

My 2016 gmc terrain SLT is not updating my gmc app gas, tire pressure, miles, oil, do not update at all ….lights, unlock , lock , flashing lights all work on GMC app for key fob, app is connected , I deleted app roughly 2 dozen times and reinstalled still won’t work accurately , I’ve signed in singed out at least 3-4 dozen times still app barely has changed my gas left in tank says I’m at 84% full and I’m slightly below half tank gas on suvs dash bored gas meter…had this vehicle for over 2 years and same as app first time having this issue. Called on star and they reconnected it , still not working …they need to do an app update there must be a glitch from last app update ….been having this issue now for about maybe a week or longer

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Michelle Giese 2022-11-28

I can not get to the key fob on my phone for remote start or to unlock my terrain. What is the deal? I need someone to tell me where to even find this on the site? I’m not happy w the myGMC app AT ALL!! Please help asap

C
Cassandra M 2022-10-26

An Unexpected Error has occurred. Check for an app update.

A
Amy Sue Zacherl 2022-09-03

Since I bought a new truck last night, my GMC app is not working on my iphone. It will not load, three dots just keep circling. We have two trucks and I can't do anything with either of them. This problem needs to be fixed ASAP.

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Gary Smith 2022-08-28

This app worked great for our last 2 vehicles, but after the last update we lost functionality on both iPhone 12s. Uninstalled and reinstalled a few times but can't get past two-factor authentication. Contacted support. They said they worked on it and to reinstall it. Same thing happened. Why do they always have to ruin something that is working well?

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JOHN W. McALLISTER 2022-08-25

Tire pressures appear in the Acadia. Tire pressures DO NOT appear on iPhones.

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Stacey Lang 2022-08-23

2914 gmc sierra slt Fifth time of having a problem with this my gmc app fifth time of delete the app reinstall etc etc etc troubleshoot this and that. Funny my payment never says update failed, just to know gmc i wont be doing this a sixth time ps wifes blulink is free and never has a hiccup

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Randy 2022-08-20

THIS is B.S. !!!!!!!!!!!!!!! TOTAL B.S. I cannot believe I own $100,000 in late model Gm products and neither of them have access via myGMC app. Who in the hell is suppsoed to be fixing this - WHO I ask. ????????????????????????????

S
Sue Rader 2022-08-15

Cannot get past the two-factor authentication. I have tried to send to text and email and neither will send. I have deleted and reinstalled the app and that didn’t help.

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Rob 2022-08-14

Vehicle information won't update

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DON KLASSEN 2022-08-13

APP DOES NOT ALLOW ACCESS TO THE TWO FACTOR AUTHORIZATION, RECEIVED THE TXT BUT DOES NOT ALLOW TO APPLY. WHAT GIVES WITH THIS?

J
Jamie Paul Stillwell 2022-08-10

will not send me a verification code to even get started. says it sent but never recieve it. Have 2022 elevation

J
Joanne Lawson 2022-08-09

The app will not send 2 factor authentication email. Have tried on my phone and iPad.

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Patricia Fountain 2022-08-08

My app won't send verification code to my email

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Jackie 2022-08-06

2019 GMC Sierra Denali. In the last week I have noticed that the app no longer locks the truck bed. It will only lock the driver and passenger doors.

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Ronald Livaudais 2022-08-02

The my GMC app and the my BUICK app both show a low tire pressure of 31 on both of my cars on the same time. I don't thing that is probable

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Jerry Bales 2022-07-30

Says no longer supported on my phone I have a Motorola and so does my wife it still works on hers

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Liliana G 2022-07-27

The app is not working. It keeps saying it is updating my information.

B
Blair L. Harris 2022-07-26

App does not show a screen for fob control such as start or lock / unlock. Vehicle status keeps saying updating. Deleted the app and reinstalled on my iPhone 11. Same problems.

B
Brian 2022-07-24

For the last couple days I haven't been able to get the app to send commands to my vehicle. When I try to unlock or start my truck, I just get "Failed" from the app.

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Tiffany 2022-07-22

App won’t send the email for the 2 factor authentication.

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James C Johnson 2022-07-22

After my last update. When I hit the start button it says failed. I have restarted my phone and no help.

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Lora Thompson 2022-07-20

The app will not complete the two-factor authorization. It will not send a code. I have tried both my phone and e-mail.

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Brian 2022-07-14

The app will not complete the 2-factor authentication. It is not sending the code via text or email. I reset my password and found the App will send the password reset code, but then it requires the 2-factor authentication again which seems to be failing.

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Nick 2022-07-09

Won’t send email or text for 2nd authorization No help from customer support

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Monique 2022-07-08

My gmc driver has not updated since July 5th, is there a solution?

D
Dave Thompson 2022-07-07

app not working / 2nd authentication will not email or text a code to use app

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Dan Eller 2022-06-29

Phone and radio will not connect. It did work fine until a week ago. Now the app won't sign me in to reconnect.

A
Alisha Jacobson 2022-05-18

App will come up, but is asking me to input my vin and when I do, it won't let me do the year, and other information to get past that screen. Which makes me unable to use the app at all. I have tried closing and restarting the app, turning phone off and back on to restart, and it keeps doing the same thing.

D
Dennis Myers 2022-05-16

Can’t use this app. Keeps saying updating.

Showing 1-38 of 38 reported issues:

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