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Company Name:

About: They develop creative projects to draw attention to social problems.

Headquarters: Berlin, Berlin, Germany.


 
  2021-04-20

Wheelmap Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sozialhelden



Verified email ✔✔

E-Mail: info@sozialhelden.de

Website: 🌍 Visit Wheelmap Website

Privacy Policy: https://news.wheelmap.org/en/privacy/

Developer: SOZIALHELDEN e.V.


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3 Most reported problems 😔💔

2.9 out of 5

Don’t get

2022-05-06

by Efffffff Nicknames

Tried it out. You cant search anywhere you need to go. It seems that its only rated based on what the companies reported. It only works one way and it not a good way. Doesn’t work with what you need. Can’t even categorize your searches or it deletes the couple things that are rated. You cant see more about the place other than what the computer defined the place biased on accessible, partially accessible, or not at all/ no data.

Can't log in

2022-05-13

by Elaine Spallone

Opened account online. Confirmed via email. Updated settings online. Cannot login to app. Tried many times. No places come up. Do they once logged in- which is not possible.

Good idea

2022-05-20

by JohnsCreekLady

But I can't seem to figure out how to register and log in. Registered with OpenStreet thing and then tried to use that login with Wheelmap. Didn't work. Got so twisted between the two that I gave up.


Have a Problem with Wheelmap? Report Issue




Why should I report an Issue with Wheelmap?

  1. Pulling issues faced by users like you is a good way to draw attention of Wheelmap to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Wheelmap customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wheelmap.


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