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Company Name:

About: The Official TKTS app is the only way to get fast, accurate, real-time listings
of all Broadway and Off Broadway shows available at the world famous TKTS
Discount Ticket Booths in New York City. Don’t know which show to see?
That’s OK! Use this app to learn about every production listed at TKTS.


 
  2025-12-16

tkts Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Theatre Development Fund



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit tkts Website

Privacy Policy: https://www.tdf.org/privacy-policy

Developer: Theatre Development Fund





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3 Most reported problems 😔💔

3.1 out of 5

Horrible customer service!!!!

2025-03-08

by Wgarcia88

Waited in line for good one hour only to find out that the show we want to purchase are sold out 10 minutes ago. There we’re PLENTY of staff standing around that COULD HAVE announced the sold out shows so patrons would not be standing in line WAITING FOREVER. Meanwhile, the staff in front of the line are just chatting, or
on the phone, not tending to the customers. What a waste of staff and wage for a very unorganized company. Definitely will NOT BUY here again!!! Corporate office, better check your slacker employees!!! What a waste of wages, definitely NEED better system!!!!

New version useless

2025-03-09

by GCM3214

This app used to work flawlessly. Now it is totally useless. If you are a member and want to search Broadway shows you can no longer filter as the filter page has no way to activate your choice. Who wants to sift though over 300 venues to access 23 or less Broadway shows? The online site is the same so useless as well. Also it does not recognize renewals. Wish I had not renewed. Developers have ruined a perfectly good thing. Should have the ability to rate 0. One star is one too much.

Useless App

2025-03-10

by Mvn4ak

I was very excited to see a TKTS app was available, but what is the point of this app if you can’t use it to purchase tickets? You still have to go stand in line. I would happily see more shows (and spend more money in the city) if I could purchase tickets using the app and save the time that used to be spent standing in line.

Without the ability to purchase tickets, the app is useless to me.




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