JumpForward app not working? crashes or has problems?

JumpForward Status

Last Updated on 2024-09-02 by Active Network, LLC

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Common JumpForward Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot JumpForward app on iOS and Android devices. Solve all JumpForward app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

JumpForward iPhone Issues and Solutions

JumpForward iOS app crashes, not working, errors
JumpForward iOS app network issues
JumpForward on iOS has black/white screen

JumpForward Android App Issues and Solutions

JumpForward has errors/crashing/not working
JumpForward server network connectivity issues
JumpForward has black screen

JumpForward iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever JumpForward app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix JumpForward app crashes or not working on Iphone (iOS):

Close and restart the JumpForward app on iPhone
Update JumpForward app to the Latest Version for iOS
Uninstall and reinstall JumpForward iPhone app
Update your iPhone to the latest iOS version

Fix JumpForward on iPhone unable to connect to server/internet connection issues::

To resolve JumpForward network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix JumpForward black/white screen (blank screen) on iPhone:

Follow the JumpForward iOS app troubleshooting guide Here →

JumpForward Android App Issues and Solutions

Fix JumpForward not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent JumpForward app issues:

Force Stop the JumpForward App
1. On android, goto "Settings" » click JumpForward app. » click "Force Stop".

Update JumpForward to the latest version on PlayStore

Clear JumpForward App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "JumpForward app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch JumpForward.

Fix JumpForward unable to contact server/ JumpForward internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click JumpForward » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got JumpForward » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch JumpForward on android.

Solve JumpForward black/white screens issue on Android:

Follow the JumpForward android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Active Network, LLC, developers of JumpForward.

About this app

this app connects and powers coaches, student-athletes and administrators for collegiate athletic departments. The this app Unified Athletics application is free to this app subscribers.