Company Name: The McClatchy Company
About: Connect to The Sacramento Bee newspaper app wherever you are.
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latest local and breaking news from Sacramento, Roseville, Elk Grove, Folsom and
El Dorado, California.
Listed below are our top recommendations on how to get in contact with Sacramento Bee News. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sacramento Bee News. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The McClatchy Company
https://www.sacbee.com/site-services/privacy-policy/text-only/
https://www.sacbee.com/site-services/terms-of-service/text-only/
https://www.sacbee.com/customer-service/privacy-policy/text-only/#notice_california
The delivery person keeps throwing my paper next to my neighbors lawn. His sprinklers turn on before I can get my paper. Thus my paper is just a soggy mess and unreadable. I think he or she does it on purpose because I do not include a tip on a monthly.( I do give money for a Christmas gift). Please contact the delivery person and tell them to stop doing this. I have been a Bee subscriber for many years. If this problem is not resolved I will cancel the bee. I called your customer service line and I could not hear or understand the person. Please credit my account for five days. Thank-you for your attention. Marc Ellis I would also like a response from customer service.
by Marschif
There is no way that the rating of 4.3 out of 5 is honest. How many bots did it take, SacBee? The majority of the ratings are one star, for very good reasons. I’m a long time subscriber to the Bee print edition, but had to cancel because the delivery people had a hard time delivering more than 4 days a week. So I payed for the online e-edition. Isn’t it fraud when someone takes your money and gives you a non-working product? I need to read the e-edition on my iPad. Nope; it works on my desktop, but not on the specific device I bought it for. Bottom line: it’s horrible and if the Bee finally does go out of business it’s their own fault for not doing the job they were payed to do. And . . . This is no small point: the app does not include the comics. What is wrong with your people?? It appears your primary objective is to drive customers away. I WANT to support journalism, but your company makes it more and more difficult to do so!
by ChicoDad
The “new” beta version arrived without notice and without an option to opt-out. Non-professional. It’s not all that bad except for one CRITICAL element. It doesn’t permit landscape display except on the first and last pages of a section. The FAQ says you can just rotate you iPad, pinch and zoom, or select individual articles. Note that when you select individual articles, they are littered and over-filled with distracting ads. I can’t understand why you wouldn’t just fix this. I high school programmer could take care of this.
The whole Bee is essentially an editorial. If you know something about a story, you can see their bias shining through. In addition, the writing quality is has fallen off. Spelling errors, wrong word choices, and sentences that either don’t make sense or contradict are alarmingly common.
by IT Department Hater
I’ve had very little trouble using the beta testing version of the e-edition on the app, with the exception of the comics sometimes. The comics often get screwed up and hard to navigate. However, since the beta e-edition has been replaced with a totally different looking “live” e-edition, I have been unable to access the app without it crashing. I can still get into the e-edition through the internet, but the app keeps crashing on me at this point. The Bee moved their customer service department, which used to be onsite and staffed with Sacramento-based employees, to a foreign country where the reps don’t care if you’re having service problems so I’m hoping this review causes someone in IT to fix the e-edition on the app so it doesn’t crash the app, which is worthless to me right now.
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