Sports Illustrated Magazine Reviews

by Jvbike

I have been a subscriber for many years. I loved the old app. I just clicked it and everything came up. I also liked that it gave you current stories you could click and see that were not in the magazine.
Now when I click on SportsIllustratedMagazine it takes me to my browser and than I have to put in my email address and than opened up my email to get access! Are you kidding me?

by Socal Lg

Others recently have made the same comment. I’m a subscriber to the print edition, I’ve tried the print subscriber tips to get access, I’ve also reset my password after supplying my account number and I still can’t access any issues without being asked to pay the 5.99 price. There have been comments to reviewers that have been some basic instructions but this issue is not a user error.

by Joy Kitty

Once again I feel compelled to give SportsIllustratedMagazine a one star rating (if I could give zero stars I would). Not only has SI gone to publishing once a month, but the current issue no longer shows in my library, which means I am not able to download the issue for offline reading. I have contacted Zinio and the response has been to try and reinstall SportsIllustratedMagazine , which would mean losing everything I have previously downloaded (with no guarantee this would actually solve the problem especially since there has been no update to SportsIllustratedMagazine ). I was also instructed to make sure I am not in airplane mode which indicates a complete misunderstanding of the problem. Absolutely terrible support.

by Miguel_USA

Be careful. This update removed my library. One day I had access to my magazines with some treasured memories (SI magazine subscriber since 2014) and the next day after SportsIllustratedMagazine automatically updated itself, it is all gone! Contacted customer services of course and now they want receipts to restore my magazines (as automatic process does not work). Does this mean they do not have any records? I was able to find recent ones but who has records from 5 years ago. Disgraceful! I think it is because they used to do it through ZINIO and now is Promags. At least ZINIO was able to help when this happened and had my history so was easy to restore without having to dig for receipts etc.

by REJRSB

The other comments list all the defects. I cannot believe SI released SportsIllustratedMagazine and called it an update. The thing I miss the most is downloaded issues don’t always appear when offline. I travel a lot so that is a BIG issues to me

Also, I’ve b en a subscriber since 2007. I had downloaded issues going back to 2011 when the digital content was first available. Now even for the issues from early 2018 that do show up, SportsIllustratedMagazine says I have to purchase the issue.

Does anyone test these apps before they put them out and force customers to “update”?

by Tucson Andy

I have been through multiple versions of SportsIllustratedMagazine over many years. Despite various issues that have come up, I have at least been able to download issues. This is no longer the case. When viewing a recent issue I am given the options of buying the issue or purchasing a trial subscription - never mind that I am a subscriber and have entered my login credentials into SportsIllustratedMagazine .

So I hate to say for a once good app but this is a complete waste unless you are looking for sports news over 2-3 months old...

by Battertim

Updated App has resulted in loss of all my downloaded content. I have followed the instructions to restore my content with no success. I even called Customer Service at Sports Illustrated the Magazine to ensure my e-mail address was on file and that I was using the correct e-mail address. Even after waiting nearly two hours, I still have no link to restore access.

These updates should be seamless and not be devastating to the customer experience. I even got an undeliverable e-mail when I tried contacting SportsIllustratedMagazine support site.

This has been extremely frustrating, coupled with the reduction from a weekly magazine to a monthly magazine; I need to seriously think about renewing my subscription. I always looked forward to receiving the magazine.

Please improve SportsIllustratedMagazine and the customer experience.

Best Regards,
Glenn

by MizzouJeff

I’ve been a print subscriber for a long time and like to start reading in SportsIllustratedMagazine before my print copy arrives. That is now impossible with the new app. It says put in your email address and we’ll send you a link to access your library. I’ve done that multiple times and no email ever comes in any inbox or spam folder. When I try to tap the support button nothing happens. Just a terrible mess of an app. Why did you change something that worked just fine?

by Rongovian

You know when you decide to fix or build something that you know nothing about, but figure it can’t be that hard and you’ll just dive in and...it’s a freaking mess? Contact SI because apparently that’s how they build their app. Simply trying to gain access (I’m a subscriber) is impossible. Tried 4 or 5 times before realizing I’m not an idiot, and their app is totally f’d. Then I see I’m not alone is discovering this...after wasting too much time! Just ridiculous.

by BeachFan1

It has been many many months and SportsIllustratedMagazine is still missing the Swimsuit issues from 2014 and before. These issues were once on SportsIllustratedMagazine and since it has been updated they are now missing. I have paid for this issues, and nothing has been done to fix this major problem. No matter how many times I have followed up, they still have not returned this paid for content.

Please restore the swimsuit issues from 2014 and before.

by Bill-DC

Used to be a reliable app. Now after following the sign in instructions you can access the library of past issues but one cannot get the current issue. You get asked to buy the current issue or enter a trial subscription. I already have a subscription!!! Frustrating. I renewed my print/digital subscription for a year but will likely let it lapse. Magazine dying a slow death since it went to twice a month format. Used to be must read. Sadly the times have changed.

by Sireader

As a print subscriber logged into app, cannot get access without request to pay - what gives? Worst app I have ever used. Several issues ago had to go thru time consuming effort with app developers to gain access to current issues, only to have it revert back demand that I pay for all recent issues. No use in having app if it demands I pay for issues I already pay for as a subscriber

by Dnh!

I have subscribed to SI print and digital editions for years. I have not been able to sign in to my account. When I try to sign in to my account as a print subscriber, nothing happens. I used to have several issues downloaded so that I could read them offline. These all disappeared weeks ago at the same time that access to my account stopped. Please advise as I need to decide whether to renew my subscription.

by RiteDiet

I really enjoy the content of sports illustrated and I have been a subscriber for a number of years. However SportsIllustratedMagazine it’s very frustrating to use. More often than not I am unable to access current issues of the magazine. This is the third time in the last six months I have had to contact support to get access to my magazines. The support team has been helpful but for a relatively simple application I should not have to access the support team this frequently for minor issues. I have more trouble with SportsIllustratedMagazine in any other app that I have on my iPad. If you decide to download SportsIllustratedMagazine be aware that you were likely to encounter several issues on a frequent basis.

by Chalmus2

When SportsIllustratedMagazine was updated I could not access any of my issues. I followed the instructions provided and nothing worked. I was told by support that SI had not set up my email which was not true as I had not changed my email address and they communicated with me using the email address. After contacting support and being directed to several sites I finally was able to access the issues. I have been a subscriber for decades and this was the worst experience with SI that I have ever had.

by Metalhead75

A simple request… purchase the current SI Swimsuit issue, but like any current issue for the past three years I’ve tried purchasing via the Apple Store and the SI app tells me to try again when my connection is better.

My connection is top of the line and only SI’s app has an issue with it.

So I reach out to customer service every time…NOTHING. No response…ever.

by MCK22222

If you are a print subscriber with digital access, you can no longer access your issues through SportsIllustratedMagazine . It’s pathetic. It makes you go onto a web browser to access your library and read your issues. I cannot believe they just alienated a 35 year subscriber.

by Nelliebunky

I am an I tunes only subscriber, the past two months I have been unable to access my new issues, it tells me that I have to buy an issue that I have already paid for.

by LouHudson

Love the content. I’m a multi-year subscriber, and usually only read the print version. I’m going out of town for a couple months. So imagine my surprise when I went to download a couple issues and SportsIllustratedMagazine demands I fork out $6.

If they fix this, the content is 5 stars, as usual. (I can do without the “fashion” issue, which is simply ridiculous.) The writing is the best in the business. So this review is strictly for SportsIllustratedMagazine itself.

Update: As a result of this review, I was contacted by the developer, who has fixed this issue. Let’s hope this was a temporary glitch.

by Magmagman

The new app works well and the magazine is easy to read - especially when you have the time to read it with article mode.

by AbnVol

As a 30+ year subscriber to Sports Illustrated I have had great customer service - especially with all the moves while I was in the military. Now, SI has cut back to biweekly and I can’t even get issues on SportsIllustratedMagazine . I have already deleted the other Sports Illustrated app (only had soccer feeds) and the SI Swimsuit app, which never got updated after the 2017 issue. As a subscriber, you’d think you could get issues on SportsIllustratedMagazine . Guess I was wrong.
Don’t waste your time with SportsIllustratedMagazine .

by 2xkr

Like everyone else I’m a print subscriber and I cannot access current issues on SportsIllustratedMagazine . The most “recent “ issue in my library is from March. I’ve deleted and reloaded SportsIllustratedMagazine , reset my password, and synced my library but nothing ever changes. There are way too many people with this exact same problem for way too long. SportsIllustratedMagazine is useless.

by Mellmer

But not in a good way...After a recent update, I am unable to download new issues. July 1st is the last issue I am able to view on here without being asked to pay for an issue. I’ve already signed in with my email address and signing in with my account number gives another error, surprised? Get this fixed and it’s a great app. Until then, I wish I could go less than 1 Star.

by DDRDU

This is still a horrible app. I have a subscription and have used SportsIllustratedMagazine in the past, but have stopped because accessing the issues is hit or miss. When I’m signed in it gives me the Free Trial or Purchase options only. I try signing out and back in and no change. Every now and then when I’m traveling I’ll give it another shot and its usually the same deal.

Why offer an app if it doesn’t work?

by Frustrated098

The 12/3 issue is not in my library on the sport’s illustrated app. It is available for purchase, but it should be available as part of my subscription. I have done all of the troubleshooting steps. Please advise. Thank you

by FGCrocker

It’s now August 27 and I haven’t received an issue of SI since the July 29 issue. My subscription has been paid up and is still in effect This is not good service Don’t understand what has happened to this once reliable App

by Fletchky

I cannot download new issues. This has been a problem for over a month. I have the latest update and have signed out and logged back on to no avail.

by Chid47

Having serious issues with downloading- last three issues unable to be downloaded to Library- app is faulty

by No1cwbyfan

I absolutely love SportsIllustratedMagazine. FINALLY we have a landscape mode which is so good for me because my iPad is mounted to my chair. Thank you so much Sports Illustrated!