L'Appli SG Reviews

L'Appli SG Reviews

Published by on 2024-10-24

🏷️ About: The Société Générale app is a mobile banking app that allows users to access their accounts, make transfers, manage their cards, and more. The app is designed to provide a personalized experience and is 100% secure. Users can access essential features with just one click and customize their home screen with widgets. The app also offers a range of additional features, including the ability to categorize expenses, pay with Apple Pay, and send money to friends using their mobile number.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
49.0%

😎👌🔥 Positive experience
35.7%

🙄💅🫥 Neutral
15.3%

~ from Justuseapp.com NLP analysis of 1,669 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and easy to use

- Practical

- International bank with a more user friendly app



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Language Problem :(

2022-05-22

I have never seen any banking application which doesn't have any option of changing it's language to English. This is a huge inconvenience for non-french speaking users.

Not user friendly at all

2022-06-23

Very difficult to use for an international bank customer. Would recommend using an international bank with a more user friendly app. In this day and age it is not hard to find one.

My issue is if you are going to take English speaking clients then your app should have an English option. I understand some French and I could not even navigate LAppliSG to set up my user ID! It isn’t just LAppliSG that is a problem. Every time we deal with Société Générale in person the representative is not helpful at all. We are talking about pulling our money out because of this

No English option

2022-07-24

LAppliSG doesn’t have English version unfortunately and this shows they don’t care about their non french speaking clients!

Face ID... Non!

2022-08-25

It’s awful have to type my password to check my account or to authorise a purchase online. It’s iOS 12, and nothing yet. What a shame!

Translate the app in English

2022-09-26

Is it so difficult to add english language???? Your app in other countries supports both french and english... This is the US App store

Pass sécurité does not accept US phone #

2022-10-27

Impossible to set up the pass sécurité with a US phone number. So LAppliSG is useless to transfer money if you live in the USA.

Only in French!

2022-11-28

Can’t find English version, force me to change to another bank

Poor

2022-12-29

LAppliSG is such a pain to use. SoGé: please invest more in your digital teams if you want to retain your future customer base.
No faceID, no way to pair your phone number without a snail mail going to your (outdated) address — so many examples I could list pointing to LAppliSG being miles away from where consumer banking expectations are.

Glad I can do most of my banking from Revolut and N26, and only use this one to pay legacy providers (I.e the government, my 70 yo landlord, and French investment accounts).

Needs work

2023-01-30

Somewhat useful, but the application leaves a lot to be desired. It looks like a front-end to their mobile website.
Slow and inefficient IMVHO. The pictures used for the iTunes page are carefully selected and do not reflect the look and feel of the Account section.
In any case, it’s hard to complain for a free application, but other banks have done a much better job…

No Face ID, no US phone number

2023-03-03

LAppliSG works pretty well except it doesn’t support the English language - so you better speak French.

It also doesn’t support Touch ID or Face ID. Yes, it’s 2019 and still nothing. What a shame.

You also cannot set up a Pass Sécurité using an US phone number so you cannot add accounts or wire money through LAppliSG .

A lot of downfalls for an other wise pretty nice app.

Service….

2023-04-01

Responsiveness is far from fast! Client service could be improved

No Touch ID 😢

2023-05-03

Really the only feature missing, but such an important one.

iPhone X? TouchID? FaceID?

2023-06-03

LAppliSG is not using all the tech available...

Great

2023-07-05

Great app

Good

2023-08-05

good services and easy to use!

After the update, simple and efficient to use.

2023-09-06

Good work.

LeHavre

2023-10-08

Checking Savings

Lamont Mack

Cambio de idioma

2023-11-08

Hola soy cliente del banco, y no hablo francés, puedo descargar la aplicación en español??, gracias.

Excellant

2023-12-10

Super app! 👍

Excellent

2024-01-10

What a great app! Quick, easy to use and practical

Sur le bon chemin

2024-11-21

L appli est plutôt pas mal, mais par contre, pas de TouchID NI de FaceID. Ca fait mal d’acheter un iPhoneX et de pas avoir son appli de banque qui supporte la feature majeure...



Is L Appli SG Safe? 🤗🙏


Yes. L'Appli SG is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,669 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for L Appli SG Is 42.2/100.


Is L Appli SG Legit? 💯


Yes. L'Appli SG is a totally legit app. This conclusion was arrived at by running over 1,669 L'Appli SG User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for L Appli SG Is 60.2/100..


Is L'Appli SG not working? 🚨


L'Appli SG works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with L'Appli SG? Post a Review




Features

- Access essential features with one click, including viewing the status of your favorite account and accessing real-time notifications

- Personalize your home screen with widgets

- Receive and customize real-time intelligent notifications

- Manage your card in real-time, including setting withdrawal and payment limits, locking/unlocking your card, and reporting it lost or stolen

- Pay directly with your mobile using Apple Pay

- Categorize expenses in the budget management feature

- Make a range of transfers, including one-time, instant, deferred, permanent, and international transfers in over 30 currencies

- Send money quickly to friends using their mobile number with "Paylib between Friends"

- Pay for online purchases with your mobile using "Paylib Online"

- Add new beneficiary accounts

- Access your loans, savings, and insurance contracts in dedicated sections

- Use the Pass Sécurité feature to enhance the security of your transactions

- Get assistance from Société Générale's teams via email, phone, or in-person at a branch, or use the secure messaging feature to communicate with your advisor directly from the app

- Provide feedback and suggestions for improvement through the "Contact - Give my opinion" section of the app.

  Customer Service/Support