Contact 8player Pro Support

by QHudspeth

Just got the app to access my DLNA server. It found the server straight off and connected easily. Went to my audio folders and was excited to find (unlike with several other apps), a) it automatically created a playlist of the folder from tapping one song in the folder, and b) I could adjust how the folder was sorted, including the most important, NO SORT. Why do so many apps ruin a perfectly good playlist by forcibly resorting it alphabetically? My one complaint so far is that my audio files have gorgeous high res album art, but 8player shows crappy pixelated images that would look at home on an 8-bit gaming console. What gives?

Edit: the app has recently been unable to find my Dona servers when it used to have no problem.

by TangoOversway

I cannot find anything that clears the music queue, so now I have 900 files in that queue and no way to clear it unless I delete each file separately. When I open this app, it never opens to the play page so I can just play what’s in my queue. I have to touch the tiny icon at the bottom of the screen to get to the queue.

It downloads files, but, once downloaded, they’re in a folder and when I go there, I see a list of files, but no way to play them.

Every time I want to do something on this program, I feel like I’m on Spaceball One, where you have to prepare to do everything before you can do it. It’s like going around your thumb to get to your elbow. You just can’t do something, you have to take multiple steps to do it.

And when you need support to ask a simple question like, “How do I clear the queue?” There is no way to even find the developer’s website.

It does play music files, so it’s not a total loss, but you can just get VLC for that and it does better and there are support forums.

by Audioforge

This thing is worthless. Whatever song, artist or album you select it plays an entirely different song and artist. For instance I selected Rod Stewart and it played the Eagles. I selected 38 Special and it played Some girl band I’ve never even heard of. I paid for the so-called “Pro” version but I was a sucker. It doesn’t work at all. Not a single song plays that I select. I wish I hadn’t wasted my money. Not happy at all. Zero Stars.